Server - Raleigh Room, The Historic Cavalier Hotel

Raleigh Room Server

The Historic Cavalier Hotel & Beach Club is seeking enthusiastic Raleigh Room Servers to deliver a one-of-a-kind tea service experience in the stunning Raleigh Room and across our breathtaking Cavalier Lawn. You'll be the heartbeat of a truly memorable guest experience, bringing attention to detail and a touch of timeless elegance to every meal and drink served. If you love people and have a flair for refined hospitality, we'd love to welcome you to our team.

Overview

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience.

Responsibilities

Level One

• Know all aspects of the menu and daily specials.
• Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
• Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
• Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
• Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
• Anticipate guest needs, such as replenishing beverages & condiments.
• Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
• Maintain station cleanliness & organization throughout shift.
• Complete all assigned opening, running, & closing side work.

Qualifications

Type Qualification Experience Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages. Experience Previous high volume serving experience strongly preferred Education High School Diploma or equivalent preferred Skill Ability to multi-task