Call Center Specialist PRN Nights

Responsibilities Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including allholidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provided best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness. Visit us online at Behavioral Health Connections (BHC) in Dallas, TX is seeking a dynamic and talented Call Center Specialist PRN Nights to work 12 hours Shift in the team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services, insurance verification and data entry. Job Duties/Responsibilities : Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed. Coordinates and processes patent documents and paperwork for patient transfers. Assures all required information is accurately documented within several information system programs. Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary. Benefit & Rewards Highlights: Challenging and rewarding work environment Competitive Compensation Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: benefits.uhsguest.com About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . From Fortune , ©2025 , 2026 Fortune Media IP Limited. All rights reserved. Used under license. Qualifications EDUCATION High School Diploma/GED Preferred Associate Degree EXPERIENCE Preferred 1-3 years work related experience Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management. 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