Receptionist / Customer Service Representative

Full-Time ReceptionistHeritage Ford of Vernal is looking for a friendly, dependable, and professional Full-Time Receptionist to join our team.The receptionist is often the first person our customers interact with, whether they walk through our doors or call the dealership. We are looking for someone who enjoys working with people, communicates professionally, stays organized, and understands the importance of creating a great first impression.Previous dealership or receptionist experience is preferred, but not required. We are willing to train the right person who brings a positive attitude, strong communication skills, and a willingness to learn.ResponsibilitiesGreet customers promptly and professionally as they enter the dealershipAnswer incoming phone calls in a friendly and professional mannerDirect calls to the appropriate department or team memberAssist customers with basic questions and help connect them with the right personTake clear and accurate messages when necessaryMaintain a clean, organized, and welcoming reception areaAssist with basic administrative and clerical dutiesReceive and distribute mail, documents, and other dealership communicationsCommunicate effectively with Sales, Service, Parts, and dealership managementHelp maintain a positive and professional atmosphere throughout the dealershipAssist with additional office and customer-service tasks as neededWhat We're Looking ForFriendly, positive, and professional personalityExcellent verbal communication skillsStrong customer-service mindsetDependable and punctualComfortable answering and transferring a high volume of phone callsStrong organizational skills and attention to detailAbility to multitask and stay composed during busy periodsBasic computer skillsAbility to learn new systems and processesProfessional appearance and demeanorWillingness to help wherever neededAbility to work well independently and as part of a teamExperiencePrevious receptionist, administrative, dealership, retail, hospitality, or customer-service experience is preferred but not required.We are more interested in finding someone who is dependable, friendly, organized, and genuinely enjoys helping people.What Makes Someone Successful Here?A successful receptionist at Heritage understands that every interaction matters. Whether you're greeting someone walking into the dealership, answering the phone, or helping a coworker, your attitude and professionalism help shape the customer's experience.We are looking for someone who takes ownership of their position, pays attention to the details, and enjoys being an important part of the dealership team.Why Heritage?Heritage Auto is committed to providing an outstanding experience for our customers while creating a positive environment for our employees. We value teamwork, accountability, and people who take pride in doing their job well.If you are friendly, dependable, organized, and enjoy working with people, we'd love to meet you.Job Type: Full-TimePosition: Receptionist / Customer Service RepresentativeLocation: Heritage Ford of Vernal