Christmas at the Princess - Shuttle/Train Driver (Seasonal)

Seasonal Shuttle Driver

As a Seasonal Shuttle Driver, you are part of the magic that brings Christmas at the Princess to life. You'll safely operate the trackless train, providing guests with a fun, comfortable, and festive ride to and from event areas. Your friendly attitude and safe driving create a memorable first and last impression for every visitor.

• Consistently offer a professional, friendly greeting and engaging service
• Display precise knowledge of all event activities and experience inclusions
• Ensure Five Diamond representation of resort
• Assist guests with directional in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Checking equipment and engines before a journey starts
• Follow signaling instructions during the train path
• Provide passenger announcements
• Ensure proper regulations are maintained while controlling lines
• Delegate all lines accordingly
• Assist guests with directional in an informative and helpful way
• Other duties as assigned

Key Responsibilities:

• Safely operate the trackless train to transport guests between parking zones and event entrances.
• Greet passengers with a warm, cheerful welcome and assist with boarding and exiting.
• Follow all safety protocols to ensure the well-being of passengers and pedestrians.
• Communicate clearly with staff, supervisors, and guests regarding routes, schedules, and accessibility.
• Provide basic event information and contribute to a joyful, family-friendly atmosphere.
• Monitor train operations, reporting any mechanical or safety concerns promptly.
• Stay attentive, professional, and guest-focused throughout each shift.
• Help set the tone of holiday fun with enthusiasm and care.
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times