CNC Machine Tool Field Service Specialist

Job Description

Job Description

Step into Houstons CNC frontline

Cutting-edge machines. Supportive culture. Ongoing growth.

Youll partner with manufacturers across the Houston area, moving between facilities to install, commission, maintain, and repair CNC machine tools. Every day brings a new challengeand youll have the backing to focus on the craft: a car allowance, a company cell phone, a laptop, fuel covered, and streamlined reporting so you can spend more time on machines and customers.

Travel is primarily local within Houston, with minimal nights away during the week.

A day in your week

• Start with a prioritized schedule of service callsnew installs, PMs, or urgent diagnostics.
• Arrive onsite, connect with the customer, and assess the machine (machining centers or turning centers).
• Troubleshoot and resolve mechanical, hydraulic, and electrical issues; verify performance and accuracy.
• Provide brief operator training and coordinate with sales when additional solutions are identified.
• Close out work by documenting findings, updates, and parts used; keep customer records current.

Core responsibilities

• Perform field service, installations, and preventive maintenance in the local market.
• Resolve customer issues and deliver light training; partner with sales for technical support.
• Communicate clearly with diverse teams and customer stakeholders.
• Represent Ellison Technologies professionally and ethically.
• Own each service case or project end-to-end; maintain technical documentation.

What youll bring

• Hands-on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
• Strong diagnostic ability across mechanical, hydraulic, and electrical systems.
• Professional communication, customer focus, and pride in your workmanship.
• Discipline with service records and technical documentation.

Why Ellison

• Car allowance, company cell phone, and laptop provided.
• Fuel costs covered; administrative burden minimized so you can concentrate on service.
• Consistent growth, learning, and a team that backs its technicians.

Learn more about who we are on the Ellison About Us page.

Our purpose

Our Mission: Equip manufacturers to compete and win, both locally and globally!

The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellisons most valuable resource its people.
Graham Hooper (CEO) Proficiencies

• Maintenance and Repair Skills
• Field Service Readiness