Customer Service Representative

Customer Service Representative - 3073

USA:NJ:Farmingdale | Customer Service | Full-Time

Description

Responsibilities of Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling orders to customer specifications and processing sales data via computer
• Assisting the outside sales team by preparing price quotes and sourcing products
• Assist in the warehouse as needed

Qualifications of the Customer Service Representative include, but are not limited to:

• Rotating equipment knowledge required
• Excellent communication skills
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required

Additional Information:

• Physical Demand: N/A
• Working Conditions: Office
• Training/Certifications: N/A
• Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:30 am- 5 pm
• Travel : N/A
• Education : High school Diploma or GED
• Pay : $25 per hour

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.