Ditta Ace General Manager

Ditta Ace General Manager

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make The Place for a fulfilling career.

Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.

The ideal candidate will have at least 2 years of previous retail management experience. We are looking for a qualified individual for store manager. Ditta Ace Hardware offers a career path and opportunity to grow and advance.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

At Ditta Ace Hardware you have the opportunity to grow with the company in a fun and active work environment. Ability to lift 40 pounds consistently, stand, and walk for up to 8 hours during shift.

Store Manager duties and responsibilities:

• Open and close the store following security and safety procedures
• Manage daily cash handling, deposits, and register reconciliation
• Handle unexpected issues, customer service, and emergency situations
• Monitor daily, weekly, and monthly sales performance against targets
• Analyze sales data to identify opportunities and problem areas
• Hire, train, and onboard new team members
• Handle employee conflicts and disciplinary actions when needed
• Handle returns, exchanges, and special customer requests
• Resolve customer complaints and difficult situations professionally
• Train staff on product knowledge and customer service standards
• Monitor customer feedback and implement improvements
• Ensure the store remains clean and presentable at all times

Qualifications and Skills:

• Customer service
• POS and payment processing
• Inventory Management
• Scheduling
• Strong leadership and ability to motivate team
• Excellent communication
• Problem-solving under pressure
• Time Management and Prioritization
• Computer skills
• Strong sales abilities
• Organization