Events and Client Services Coordinator - Cherry Creek Innovation Campus

Events and Client Services Coordinator Last Updated: 03/18/2026 Job Summary Support daily operations of the Cherry Creek Schools Event Center by managing client communication, booking requests, and event details. Assist with on-site event execution, including room readiness, vendor coordination, and customer service. Manage calendars, payments, CRM data, purchasing, and event documentation to ensure accurate operational workflows. Support student work‑based learning through onboarding, scheduling, and documentation. Deliver high-quality service under the General Manager to create positive experiences for clients, students, and community partners. Essential Duties and Responsibilities The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary client contact. Serves as the main point of contact for inquiries, tours, and booking requests. Drafts correspondence, sends confirmations for event details, timelines, and resources, while maintaining client satisfaction. Daily, 25% On‑site event support. Provides support for event setup checks, room readiness, AV coordination, signage, and vendor load‑in/load‑out. Assists with day‑of logistics, registration tables, hospitality, and client needs during events. Supports room turnovers, equipment setup, and customer service on high‑volume days. Daily, 25% Calendar and financial management. Manages event calendars, room bookings, holds, and confirmations. Tracks payments, deposits, invoices, and required insurance or compliance forms. Supports purchasing, vendor coordination, and supply ordering. Maintains CRM accuracy, client notes, follow‑up communication, and event documentation. Assists with inventory management. Daily, 25% Student hiring coordination. Assists instructors and the GM in coordinating student hiring, onboarding, schedules, and assignments. Supports documentation of student hours and learning outcomes. Daily, 10% Digital content and promotion. Assists with digital content, promotional materials, website updates, event announcements, and event photography. Weekly, 10% Other duties. Performs other duties as assigned or requested. Daily, 5% Reporting Relationships This job has no direct supervisory responsibilities. Minimum Qualifications Criminal background check and fingerprinting required. High School Equivalency (HSE) diploma. Three (3) years of professional work experience in event coordination, hospitality, customer service, office administration, or related work. Strong verbal and written communication skills with the ability to provide professional customer service to diverse clients and partners. Proficiency with Google Suits; ability to learn CRM, scheduling, and event management software. Strong organizational skills with the ability to manage multiple events, timelines, and administrative tasks simultaneously. Ability to work independently and collaboratively in a fast‑paced environment, adapting to shifting priorities and event demands. Ability to maintain accurate financial, scheduling, and documentation records with attention to detail. Physical Requirements and Working Conditions Medium work strength level (lifting or carrying 50 pounds). Primarily works indoors. Typical loud noise level. Work location may change to meet the organization's requirements. Ability to work flexible hours, including early mornings, evenings, and weekends as needed for events. Desired Qualifications Experience working in the public sector. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement. Associate’s or Bachelor’s degree in Hospitality, Event Management, Business, Communications, or related field preferred. #J-18808-Ljbffr Cherry Creek School District