Site Reliability Engineer

Job Title

This role sits within the Commerce Site Reliability Engineering organization in Technology & Digital for Disney Experiences.

The SRE will report to the Manager of SRE for Commerce.

Job Description

We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role works closely with leaders across Commerce and Consumer Products to ensure reliability, scalability, and security for critical systems, powering magical Guest experiences.

What You'll Do

• Participate in DevOps development trains to drive observability
• Assist with designing, building, and supporting products platforms
• Support development pipelines, automation infrastructure and operations
• Systems administration skills on the AWS, Azure, GCP, and on premise servers, web technologies, source control management using Github and Gitlab
• Support platforms and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, as well as documentation
• You will be encouraged to stay up to date with emerging technologies

Required Qualifications

• Minimum 3 years of related work experience
• Proficient in an agile environment
• Experience with bash, Terraform, Docker, Kubernetes, Linux, Windows
• Familiarity with commercial and open-source monitoring platforms
• Demonstrated proficiency in SDLC concepts, CI/CD pipelines, and test-driven development
• Skilled in code management, configuration, and deployment tools like git
• Experience with Ansible, Chef, Microservices, Restful APIs
• Knowledgeable in Cloud computing (AWS, Azure, GCP)
• Familiarity with web caching, load balancing, CDN, networking technologies, especially Akamai
• Applying security best practices to application and infrastructure
• Proficient in modern code-management practices for collaboration
• Proficient in monitoring tools like AppDynamics, Splunk Observability, New Relic, DataDog, Thousand Eyes, etc. with a keen interest in continuous learning and skill development

Preferred Qualifications

• Strong knowledge in at least 2 cloud providers with deep knowledge in 1 to 2 monitoring tools.

Required Education

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in Orlando, FL is $109,400 to $146,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Experiences

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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