part time Donor Services Coordinator

Job Description

Job Description

We are looking for a part-time Donor Services Coordinator to support a nonprofit organization in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys delivering excellent donor support, maintaining accurate records, and helping create a smooth and positive giving experience. The person in this role will work closely with internal teams to manage donation processing, donor communications, reporting, and fundraising support while handling sensitive information with care.

Responsibilities:
• Receive, review, and enter donor gifts from digital channels and mailed contributions with a high level of accuracy and timeliness.
• Maintain donor records within the organization’s donor database, keeping information current, complete, and confidential.
• Prepare acknowledgment letters, tax documentation, and donor recognition materials to ensure timely and thorough follow-up.
• Respond to donor questions related to gifts, events, and available giving options with clear and courteous communication.
• Support stewardship efforts by helping organize donor recognition activities and ongoing engagement initiatives.
• Assist with fundraising projects, annual giving efforts, and special events by providing administrative and coordination support.
• Produce reports, donation summaries, and fundraising data insights to help teams monitor results and donor activity.
• Partner with development, finance, and marketing staff to support accurate gift processing and consistent donor communications.
• Contribute to donor prospect tracking, grant support tasks, and related administrative projects as needed.
• Help ensure donation handling and recordkeeping practices align with organizational guidelines and charitable giving requirements.• At least 2 years of experience in donor services, fundraising support, customer service, administration, or nonprofit operations.
• Associate’s or Bachelor’s degree in nonprofit management, business administration, communications, marketing, or a related field is preferred.
• Experience using donor management or fundraising platforms such as Raiser’s Edge, Salesforce, Bloomerang, DonorPerfect, Virtuous, or similar systems.
• Strong data entry skills with the ability to manage donor databases accurately and efficiently.
• Proficiency with Microsoft Office applications, especially Excel and Outlook.
• Excellent written and verbal communication skills with a detail-focused and service-oriented approach.
• Strong organizational abilities, attention to detail, and the capacity to manage multiple deadlines effectively.
• Ability to handle confidential donor information with discretion and sound judgment.