Veterinary Receptionist

Veterinary Receptionist

Joining Livewell Animal Hospital means aligning yourself with a highly respected team dedicated to community wellness and superior medical standards. Our commitment to excellent patient care is reflected in our outstanding 4.8-star Google rating, showing the deep trust we have earned from pet owners in Louisville. We are looking for compassionate veterinary professionals ready to join a supportive environment where continuous learning is the standard and where you are empowered to deliver the highest quality medicine every day. This is your opportunity to build a lasting career and succeed alongside dedicated teammates. Because Livewell Animal Hospital is part of a larger, supportive network, you benefit immediately from resources designed to help you do your best work. We provide structured mentorship, comprehensive benefits, and programs aimed at advancing the careers of all our teammates. Whether you are pursuing leadership opportunities or aiming to become a credentialed veterinary technician, we have clear pathways and financial support to help you achieve those professional milestones. We focus intensely on maintaining a positive workflow and ensuring you have the coverage and peer support needed to maintain a healthy work-life integration. While practicing general medicine, you will never feel professionally isolated. Our network ensures that our veterinarians have immediate access to internal specialty consultations across various disciplines, enhancing case management and supporting complex diagnoses. We invest in high-quality equipment and continued education, ensuring our teammates are always up-to-date on the latest techniques and technologies in veterinary medicine. You will be empowered to practice modern, evidence-based care that keeps our patient outcomes consistently high and allows you to grow your surgical and medical capabilities. Louisville, Kentucky, offers a dynamic blend of Southern charm, modern amenities, and genuine community engagement. Beyond the practice, you can enjoy the city's vibrant culinary scene, explore the rich history of the Kentucky Derby, or take advantage of the beautiful parks and waterways that make the area ideal for outdoor recreation. This is a city known for its welcoming spirit, making it an easy place for you and your family to settle in and quickly feel at home. Join us in a location that supports both your challenging career and your quality of life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.