Logistics & Shipping Coordinator

Eclipse Outdoor manufactures custom-made shade products in Statesville, NC. We’re a team-oriented organization committed to quality, continuous improvement, and a safe workplace. The Logistics & Shipping Coordinator supports the accurate, safe, and on-time shipment of finished goods and inbound materials. This role coordinates daily shipping activities, prepares documentation, schedules carrier pickups, tracks shipments, and maintains accurate records in the ERP/system of record. The Logistics & Shipping Coordinator works closely with Production, Customer Service, and shipping and receiving team members to support delivery performance, freight coordination, and process efficiency. Key Responsibilities Coordinate daily outbound shipping activities to meet customer delivery requirements and internal production/pack-out timelines. Schedule carrier pickups and deliveries for FTL, LTL, parcel, and/or dedicated routes as applicable; communicate pickup details and shipment status to internal teams. Securing freight costs by sourcing competitive quotes, negotiating carrier rates, and auditing invoices to identify and reduce excess accessorial charges. Prepare and verify accurate shipping documentation, including bills of lading, packing lists, labels, and other required paperwork. Track shipments, monitor delivery status, and help resolve delays, missed pickups, damages, or other freight exceptions. Support staging, packaging, labeling, and loading activities to help ensure orders are complete, accurate, and protected from damage. Enter and maintain accurate shipping, receiving transactions within the ERP system. Assist with inventory accuracy by researching discrepancies, confirming shipment quantities, and communicating issues to the appropriate departments. Communicate professionally with carriers, vendors, customers, and internal departments regarding shipment status, documentation, and issue resolution. Maintain organized shipping records and support reporting for on-time shipment, freight cost, claims, damages, and other logistics metrics. Support shipping and receiving organization, 5S practices, standard work, and continuous improvement activities. Oversee shipment tracking and provide proactive client communication on route changes, delays, and weather-related risks to ensure service continuity. Additional duties as assigned. Required Qualifications for Consideration High school diploma or GED. 2+ years of experience in shipping, logistics, warehouse operations, distribution, or a related role; manufacturing environment preferred. Proficiency with Microsoft Office/Excel, email, and basic reporting or data entry. Strong attention to detail, organization, follow-through, and ability to prioritize time-sensitive tasks. Ability to communicate clearly and professionally with carriers, customers, vendors, and internal team members. Proven experience scheduling and managing multiple inbound and outbound shipments, utilizing advance planning and operational readiness. You Will Excite Us If Experience coordinating LTL, parcel, and/or dedicated route shipments. Working knowledge of Department of Transportation (DOT) regulations and compliance requirements. Familiarity with export shipments, or customer routing requirements. Continuous improvement mindset with exposure to 5S, standard work, or kaizen activities. Working knowledge of carrier coordination, freight documentation, shipment tracking, and shipping/receiving processes. Experience using ERP, shipping, warehouse, or receiving systems to enter transactions and maintain accurate records. #J-18808-Ljbffr