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SR Route Supervisor

Universal Logistics Holdings

Yoder, IN
Job Opportunity At Universal Logistics

Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light logistics solutions across North America. Our teams leverage industry expertise and advanced technology to deliver customized transportation and supply-chain services that drive efficiency, accuracy, and value for our customers.

Our operation is based in Yoder, Indiana and supports General Motors. We play a key role in their transportation network by managing shuttle movements between facilities, coordinating drivers and dispatch, and ensuring consistent, on-time delivery to GM assembly plants.

Responsibilities will include but not be limited to:

  • Lead daily dispatch: Coordinate routes, assign drivers, and monitor the movement of freight to meet service windows and customer KPIs.
  • Be the communication hub: Serve as the primary point of contact for drivers, the customer, and warehouse teams; provide timely updates on exceptions and ETAs.
  • Manage material flow: Track inbound/outbound loads, reconcile discrepancies, and escalate risks to maintain on-time performance.
  • Ensure safety and compliance: Reinforce company policies and DOT/OSHA standards; address infractions and coach for improvement.
  • Optimize resources: Build driver and equipment schedules; balance workloads to maximize productivity and control costs.
  • Problem-solve in real time: Triage service issues (breakdowns, delays, accessorial), initiate corrective actions, and document incidents accurately.
  • Report and improve: Maintain precise operational records (manifests, logs, metrics) and contribute ideas to improve on-time service, quality, and cost.

The ideal candidate should possess the following:

  • 03+ years in dispatch, logistics, manufacturing, or distribution (transportation/route coordination experience a plus).
  • Bachelor's degree preferred (not required).
  • Clear, professional written and verbal communication skills.
  • Strong problem-solving, analytical, and attention-to-detail skills.
  • Proven ability to multitask and stay organized in a fast-paced environment.
  • Leadership mindset with the ability to coach and support front-line teams.
  • Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs.
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Vacancy posted 2 days ago
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