Field Support Coordinator

Job Description

Job Description

Senior Helpers of Dayton is looking for a reliable, flexible, and experienced Field Support Coordinator to support both our clients and caregiving team in the field. This position is ideal for someone who thrives in a fast-paced environment, can adapt to frequent schedule changes, and is passionate about providing high-quality care and leadership support.

Responsibilities

• Provide initial care for new clients to ensure a smooth transition and quality care.

• Cover shifts in caregiver call-out situations until permanent coverage is assigned.

• Assist with Start of Care (SOC) visits and client introductions.

• Meet caregivers in the field to provide support, training, and skill evaluations.

• Ensure caregivers are following the Plan of Care (POC).

• Complete documentation, progress notes, and incident reports.

• Assist with office duties when needed, including answering phones and relaying information to management.

• Participate in on-call rotation one week per month.

• Support daily operations and complete additional tasks assigned by management.

Requirements

• STNA Certification REQUIRED

• Valid driver's license REQUIRED.

• Must be willing and able to drive up to 100 miles per day ( Company car provided)

• Strong communication and leadership skills.

• Ability to adapt in a dynamic work environment.

• Weekend availability as needed.

Schedule

• Flexible hours between 7:00 AM – 7:00 PM.

• 40-hour work week required.

• Typical schedule: 8:00 AM – 4:00 PM unless otherwise directed.

Benefits

• Competitive pay: $15–$20/hour.

• Bonus Program.

• Supportive team environment.

• Growth opportunities.

If you are dependable, adaptable, and passionate about helping others, we would love to hear from you!

Apply today and join the Senior Helpers of Dayton team!