Front of House Supervisor

Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders Assigns stations, and duties to ensure efficient service flow Monitors staff performance and provide coaching, feedback, and training Trains and schedules team members Handle employee concerns and escalate issues when necessary Performers duties of cashier, server, and bartender as needed Key Responsibilities Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders Assigns stations, and duties to ensure efficient service flow Monitors staff performance and provide coaching, feedback, and training Trains and schedules team members Handle employee concerns and escalate issues when necessary Performers duties of cashier, server, and bartender as needed Guest Experience Ensure all guests receive friendly, prompt, and attentive service Resolve customer complaints quickly and professionally Maintain a welcoming, family-oriented environment Ensures staffing meets guest flow requirements Operations Management Oversees opening and closing procedures Ensure cleanliness and organization of dining areas, bar, pool area and service stations Monitor wait times and table turnover to maximize efficiency Coordinate with kitchen staff to ensure timely and accurate order delivery Cash Handling & Compliance Supervise cashiers and oversee cash handling procedures Ensure accuracy in transactions, register balancing, and end-of-shift reports Enforce responsible alcohol service standards for bartenders Ensure compliance with health, safety, and sanitation regulations Inventory & Supplies Monitor front-of-house supplies including the bar (menus, utensils, beverages, etc.) Performs inventory, inventory control and ordering for front-of-house Qualifications Previous experience in a restaurant or hospitality leadership role preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Strong POS system and computer skills Able to work a flexible schedule Excellent customer service and problem-solving abilities Strong business math and cash handling skills Availability to work evenings, weekends, and holidays What We Offer Competitive pay Complete benefits program including medical, dental and vision insurance 401(k) plan with company match Excellent PTO plan and 9 paid holidays Opportunities for growth and advancement Supportive, team-oriented work environment EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace #INDOB #J-18808-Ljbffr