Service Development Representative

Service Development Representative

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! This position will be responsible for our Texas region, covering a 100-mile radius, including Marshall, Carthage, Texarkana, and Longview. In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding.

This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to make a difference in the healthcare industry while advancing your career in Minden, LA, we want to hear from you!

What it's like to be a Service Development Representative at Minden Medical Center

As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory. Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness.

By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board.

What matters most

To thrive as a Service Development Representative at Minden Medical Center, a diverse skill set is essential. Strong communication skills are crucial, as you will need to effectively convey information to patients, families, and referral sources, ensuring clarity and empathy throughout the pre-admission process. Excellent interpersonal skills will aid in building positive relationships with community partners and resources, fostering collaboration and enhancing service delivery. Critical thinking and problem-solving abilities will empower you to assess patient needs and recommend suitable care alternatives.

Being proactive and organized will help you manage various tasks, from conducting screenings to gathering information, efficiently and effectively. Additionally, a customer-centric mindset will ensure that you remain focused on the best interests of the patients and their families, ultimately promoting a culture of excellence and integrity within the organization. Your ability to engage energetically with the community will significantly contribute to improving mental health awareness and overall community well-being.

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with a focus on healthcare. License: N/A Experience: A minimum of two (2) years experience in Sales or Development in healthcare and/or medical industry is required • Proven experience in marketing/sales/customer service and or a clinical educator. • Accustom using mobile tools and applications • Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards • Proficient knowledge of tablets and smart phones

Join our team today!

If this sounds like the right position for you, go ahead and apply. Good luck!