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Job Description:BRING YOUR COMPASSION TO HELPING HEARTS AND MAKE A DIFFERENCE!NOW HIRING EXPERIENCED IN-HOME CAREGIVERS!FULL-TIME | PART-TIME | PRN OPPORTUNITIES Company: Helping Hearts USA LLC Position: Experienced In-Home Caregiver / Personal Care Assistant Employment Type: Full-Time, Part-Time, and PRN Available Shifts: Mornings, Days, Evenings, Nights, and Overnights Shift Lengths: Generally 4 to 12 Hours Schedules: Weekdays, Weekends, Temporary Coverage, and Recurring Assignments Work Locations: Private Homes, Independent Living, Assisted Living, Memory Care, and Other Approved Client EnvironmentsARE YOU READY TO MAKE A DIFFERENCE? Are you dependable, punctual, professional, outgoing, and passionate about making a difference in someone's life? Do you genuinely enjoy caring for others, building meaningful relationships, and providing compassionate, hands-on care that improves someone's quality of life? If so, we would love to welcome you to the Helping Hearts family! At Helping Hearts USA LLC, we believe exceptional care begins with exceptional caregivers. Our clients and their families depend on us for consistency, compassion, professionalism, and quality care every single day. We are looking for caregivers who take pride in their work, maintain a positive attitude, communicate effectively, and understand the importance of being fully present, attentive, and actively engaged throughout every shift.WE DO NOT HIRE SITTERS. WE HIRE CAREGIVERS! Our caregivers do more than simply sit with clients. They provide meaningful companionship, hands-on personal care, assistance with daily living activities, housekeeping support, safety supervision, and active engagement. We value caregivers who take initiative, recognize what needs to be done, and complete their responsibilities without constant reminders. If you are looking for a meaningful caregiving position where your dedication, experience, and professionalism truly matter, we encourage you to apply!THE CAREGIVER WE ARE LOOKING FORDEPENDABLE. PUNCTUAL. PROFESSIONAL. OUTGOING. COMPASSIONATE. PROACTIVE. We are looking for individuals who genuinely enjoy caregiving and understand the responsibility of caring for another person.OUR EXPECTATIONS DEPENDABILITY Consistently honor your accepted schedule. Maintain reliable attendance. Fulfill your professional commitments. Follow through on assigned responsibilities. Understand that clients and their families depend on consistent care. PUNCTUALITY Arrive on time for every scheduled shift. Report to work in the required company uniform. Be fully prepared to begin providing care at the scheduled start time. Plan ahead for traffic, transportation, weather, and personal obligations. Complete appropriate shift handoffs without unnecessary delays. PROFESSIONALISM Maintain respectful and effective communication. Demonstrate a positive, cooperative attitude. Maintain professional boundaries and client confidentiality. Treat clients, families, coworkers, and office staff respectfully. Follow company policies and procedures. Take responsibility for your conduct and performance. OUTGOING PERSONALITY Be friendly, approachable, and conversational. Genuinely enjoy interacting with clients. Demonstrate warmth, kindness, and enthusiasm. Build meaningful professional relationships. Encourage appropriate social engagement and enjoyable activities. PROACTIVE CAREGIVING Take initiative without waiting for constant reminders. Recognize and address approved personal care needs. Complete assigned housekeeping responsibilities. Encourage meaningful client activities and engagement. Monitor the environment for cleanliness and safety. Anticipate routine client needs while respecting independence and preferences. PATIENCE AND COMPASSION Provide care with understanding, empathy, and respect. Remain calm when clients experience confusion or frustration. Use appropriate reassurance and redirection. Respond professionally to challenging behaviors. Maintain client dignity and emotional comfort. ACTIVE ENGAGEMENT Remain attentive to your client throughout the shift. Participate in meaningful conversations and activities. Encourage companionship and appropriate independence. Avoid unnecessary distractions. Refrain from personal cell phone use and wearing earbuds while providing care, except for approved work-related communication or emergencies. ACCOUNTABILITY Follow individualized care plans. Complete all assigned responsibilities. Maintain accurate electronic documentation. Report concerns and changes in client condition promptly. Communicate scheduling concerns directly to Operations. Take responsibility for providing safe, professional, and dependable care.THIS IS AN ACTIVE CAREGIVING POSITION, NOT A SITTING ASSIGNMENT. We are seeking caregivers who are committed to providing exceptional care, maintaining a professional environment, and making a meaningful difference throughout every shift.AVAILABLE FULL-TIME, PART-TIME, AND PRN SCHEDULES Helping Hearts USA LLC offers a variety of caregiving opportunities based on client needs, service locations, and caregiver qualifications. Available assignments may include: Full-time caregiving positions Part-time caregiving positions PRN and as-needed assignments Morning shifts Daytime shifts Afternoon shifts Evening shifts Night shifts Awake overnight shifts Weekday assignments Weekend assignments Temporary coverage assignments Ongoing and recurring assignments Shifts generally ranging from 4 to 12 hours AVAILABILITY REQUIREMENTS Applicants must provide their complete and accurate availability, including: Available days of the week Earliest available start time each day Latest available end time each day Weekend availability Overnight availability, if applicable Preferred work locations Maximum reasonable commuting distance Existing scheduling restrictions or commitments Availability must account for transportation, childcare, school schedules, other employment, personal appointments, and commuting time. Once an assignment is accepted, caregivers are expected to maintain reliable attendance and complete the entire scheduled shift. Specific assignments and weekly hours depend on current client needs. Full-time, part-time, or PRN employment does not guarantee a particular client, schedule, or number of weekly hours.CLIENT CARE RESPONSIBILITIES Helping Hearts USA LLC provides personalized in-home care to clients with varying levels of independence, physical abilities, and support needs. Some clients primarily require companionship, meal preparation, housekeeping, and supervision. Others require extensive personal care, dementia support, incontinence care, bedbound care, or assistance with mobility and transfers. Caregivers are matched with assignments based on their experience, training, availability, location, and ability to safely follow the approved care plan.PERSONAL CARE AND ACTIVITIES OF DAILY LIVING Depending on the assignment, responsibilities may include: Assisting with bathing and showering Providing sponge baths and bed baths Assisting with dressing and undressing Providing grooming and hair care Assisting with shaving when authorized Providing oral hygiene assistance Helping clients maintain proper personal hygiene Assisting with toileting and bathroom routines Providing incontinence care Changing protective undergarments Providing perineal care Assisting with meals and feeding when required Encouraging appropriate hydration Supporting safe walking and mobility Helping clients move between beds, chairs, and wheelchairs Providing approved repositioning assistance Changing bed linens and maintaining personal comfort Supporting independence with daily activities Maintaining client dignity, privacy, and safety Caregivers must explain personal care activities before beginning and provide assistance respectfully, patiently, and professionally. Applicants must honestly disclose their experience with hands-on personal care and any limitations that may affect their ability to safely perform assigned duties.DEMENTIA, ALZHEIMER'S, MEMORY CARE, AND BEHAVIORAL SUPPORT Some clients live with dementia, Alzheimer's disease, memory loss, PTSD, or other conditions that affect cognition, communication, mood, and behavior. These assignments require caregivers who demonstrate patience, compassion, awareness, and emotional maturity. Responsibilities may include: Providing consistent supervision and safety monitoring Maintaining familiar routines and schedules Using appropriate communication techniques Offering reassurance and gentle redirection Assisting clients experiencing confusion or forgetfulness Responding calmly to agitation or frustration Supporting clients who may resist personal care Monitoring for wandering and unsafe behaviors Recognizing potential environmental or emotional triggers Maintaining a calm and supportive environment Encouraging familiar activities and meaningful interaction Supporting emotional well-being Monitoring changes in mood, behavior, and cognition Documenting behavioral incidents accurately Reporting significant changes to Operations immediately Following all individualized behavioral support instructions Experience working with challenging dementia clients is strongly preferred. Caregivers must never intimidate, ridicule, unnecessarily confront, or argue with clients. They must use professional, respectful approaches and follow approved care instructions.MOBILITY ASSISTANCE, TRANSFERS, AND FALL PREVENTION Some clients require physical assistance due to limited mobility, weakness, balance problems, or increased fall risk. Depending on the care plan and caregiver training, responsibilities may include: Assisting clients with walking and balance Supporting clients who use walkers or canes Assisting with wheelchair mobility Helping clients enter and exit beds Assisting with transfers between beds, chairs, wheelchairs, and commodes Providing approved one-person transfers Following required two-person transfer procedures Using gait belts when appropriate Assisting with sit-to-stand and stand-to-sit transfers Using Hoyer lifts or other mechanical lifts when trained and authorized Using slide boards or other approved mobility equipment Assisting with repositioning Maintaining safe walking areas Following fall-prevention procedures Checking approved equipment before use Reporting falls, near falls, dizziness, or changes in mobility Caregivers must never attempt an unsafe transfer or operate equipment without appropriate training and authorization. Experience with gait belts, Hoyer lifts, slide boards, wheelchairs, and transfer assistance is highly valued.BEDBOUND CLIENT CARE Some assignments involve clients who are bedbound or require extensive hands-on assistance. Responsibilities may include: Providing bed baths Assisting with complete personal hygiene Providing toileting and incontinence care Changing protective undergarments Assisting with perineal hygiene Repositioning according to the approved care plan Using approved pillows and positioning supports Changing bed linens while the client remains in bed Maintaining clean, dry, and comfortable bedding Monitoring visible skin concerns Observing redness, bruising, or other changes Assisting with meals and hydration Maintaining comfort, privacy, and dignity Reporting changes in condition immediately Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely.MEANINGFUL COMPANIONSHIP AND ACTIVE CLIENT ENGAGEMENTOUR CLIENTS DESERVE MORE THAN SOMEONE SIMPLY PRESENT IN THEIR HOME. Caregivers are expected to remain actively involved in their clients' daily lives rather than simply occupying a chair during the shift. Responsibilities may include: Engaging in meaningful conversations Listening attentively to clients Providing companionship and emotional reassurance Reading books, newspapers, or magazines together Playing cards, board games, or other appropriate games Listening to music Participating in hobbies and recreational activities Encouraging safe physical activity Accompanying clients on approved walks Encouraging appropriate social interaction Supporting familiar daily routines Accompanying clients to authorized outings Helping clients maintain independence and a sense of purpose ACTIVE ENGAGEMENT IS A REQUIREMENT, NOT AN OPTIONAL PART OF THE POSITION. Caregivers must remain attentive and responsive to their clients. Personal cell phone use, earbuds, excessive personal television viewing, and other unnecessary distractions are not permitted while providing care.MEAL PREPARATION, NUTRITION, AND HYDRATION Caregivers may be responsible for preparing and serving meals according to client preferences, dietary instructions, and care plans. Responsibilities may include: Preparing breakfast, lunch, dinner, and snacks Following approved dietary restrictions Respecting individual food preferences Assisting with feeding when required Encouraging regular hydration Providing appropriate mealtime companionship Monitoring appetite and food intake Observing and documenting fluid intake when required Reporting swallowing difficulties Identifying changes in eating or drinking habits Washing dishes Cleaning kitchen countertops and tables Cleaning meal-preparation areas Organizing groceries and food supplies Following safe food-handling practices Caregivers must promptly report significant concerns involving appetite, swallowing, choking, vomiting, or hydration.LIGHT HOUSEKEEPING, LAUNDRY, AND HOME ORGANIZATIONA CLEAN, ORGANIZED, AND COMFORTABLE HOME IS PART OF QUALITY CARE. Caregivers are responsible for maintaining client living areas according to the approved care plan. Assigned housekeeping responsibilities may include: Making beds Changing bed linens Washing and drying laundry Folding and putting away clean clothing Washing dishes Wiping kitchen counters and tables Cleaning frequently touched surfaces Dusting furniture Sweeping floors Vacuuming carpets and rugs Mopping approved areas Cleaning the client's bathroom Emptying trash Organizing clothing and personal belongings Keeping closets and drawers neat when assigned Organizing care supplies Returning items to their designated locations Keeping walkways clear Identifying and reporting household safety concerns Caregivers are expected to take initiative and complete assigned housekeeping responsibilities without repeated reminders. Client areas should remain clean, orderly, safe, and presentable throughout each shift. Housekeeping responsibilities must remain within the authorized care plan, and client supervision always takes priority.MEDICATION REMINDERS AND NON-MEDICAL HEALTH SUPPORT Helping Hearts USA LLC provides non-medical personal care and support services. Caregivers must remain within their authorized scope and follow the client's approved care plan. Depending on the assignment, responsibilities may include: Providing scheduled medication reminders Docume