Dining Room Supervisor

TITLE: Dining Experience SupervisorREPORTS TO: General ManagerGENERAL DUTIES:The Dining Experience Supervisor reports to the General Manager and is responsible for the efficient and quality operation of the dining experience. Primary responsibilities include assisting with staffing of the dining rooms, management of quality service and hospitality, ensuring proper sanitation, security and safety, and maintaining an excellent relation with the residents and client.SPECIFIC RESPONSIBILITIES:Act as liaison as it relates to Dining ServicesEnsure on-going positive patient/resident relations by presenting a hospitable impression of the Dining Services DepartmentExecute excellent dining room and neighborhood dining management on a continual basis by being meticulous about set-up, clean-up and overall appearance of facility and employeesResponsible for hiring, onboarding, and training employees for the Dining Services DepartmentMaintain Company’s employee training standards by utilizing manuals, orientation checklists and evaluate each new employee’s performanceResponsible for scheduling work hours as budgeted labor cost and in response to individual employee vacation/sick leave requests when possibleAccountable for assessing, counseling and reviewing job performance of employees and completing proper documentation in a timely mannerEffectively communicate with the Nursing Department and Housekeeping Department to ensure immaculate sanitation and presentation of all dining areasAttend and represent Nutrition Management Services Company at all Resident Council and Food Committee meetingsJOB QUALIFICATIONSMust have ServSafe CertificationTwo (2) years as a dining service supervisor preferredManagement experience in hospitality highly preferredMust be able to lift a minimum of 25 poundsMust be able to withstand exposure to extreme changes in temperature due to heat, walk-in refrigerators and freezers, etc.A positive and proactive demeanor with advanced customer service skills #J-18808-Ljbffr