Store Manager in Training (MIT)

Insomnia Cookies is actively hiring for a full‑time hourly Store Manager in Training (MIT) at our Ann Arbor store located at 1229 South University Avenue, Ann Arbor, MI 48104. Benefits Market competitive hourly compensation Eligibility for end of period store bonus Excellent comprehensive benefits 1st day of the month after 60 days of employment $25.00 monthly cellphone stipend Pet Insurance for your furry loved ones 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment FREE cookies with every shift! Responsibilities Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present. Supervise, train and coach 2–5 team members engaged in both cookie sales and customer deliveries. Lead new hourly staff onboarding and initial training. Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence. Support Store Ops Manager with ordering, inventory control and scheduling. Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.). Upsell and provide overall customer service excellence – ensuring all team members are also upselling and providing the best customer service. Qualifications At least 1 year of experience in a supervisory role within a restaurant or retail store. Prior experience conducting in‑person interviews of hourly support staff. Prior Point of Sale (POS) systems experience. Ability to utilize MS Office, Word and our Applicant Tracking System. Ability to work a 4–5 day work week and 1–2 mid‑to‑late shifts throughout the latter part of the week (Thursday‑Sunday). Must be 18 years of age or older and have legal eligibility for employment in the United States. About the Company Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Over 20 years, the innovative bakery + delivery concept has become a cult brand known for its warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible . #J-18808-Ljbffr