Medical Assistant

Job Description

Job Description

We have a current opportunity for a medical assistant at a local physician’s office in Southeast Grand Rapids.

Office Hours: 7:30 a.m. to 3:30 p.m. Monday-Friday

Responsibilities include:

• Obtain patient information and vital signs, assist the physician with patient follow-up calls, screen and follow-up with patient test results; maintain medical record information; coordinate patient care information with other health care providers; and obtain prior authorizations.
• Phone responsibilities may include answering the phone, creating telephone encounters, directing callers to the appropriate person, taking messages and scheduling; appointments for the patients.
• The Medical Assistant may provide coverage for clerical positions as needed in the office. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served.
• Maintains a confidential and safe patient focused office.
• Recognizes and responds appropriately to patient emergencies via phone and in the office.
• Applies site specific clinical screening tools.
• Obtains and updates patient information and vital signs.
• Uses standard protocol to order appropriate lab testing for patient care.
• Refills prescriptions per office protocol.
• Coordinates referrals and testing.
• May also review the After Visit Summary with the patient and family to ensure comprehension.
• Administers vaccines, takes vitals.
• Performs all clinical functions as directed by the physician.

Clerical Duties:

• Documents and updates patient information in the medical record.
• Reconciles and documents patient medication logs at each visit
• Maintains appropriate documentation log for clinical equipment, point of care testing, and sample medication log, if applicable.
• Assures confidential questionnaires are completed and all necessary.
• Obtains prior authorizations as required.
• Files or scans records in an accessible, confidential, and secure system.

Continuous Improvement:

• Supports the quality improvement activities of the facility and responds appropriately to change.
• Participates in learning experiences as appropriate.
• Ensures compliance with policy, procedures and regulatory requirements.
• Maintains patient rights and confidential