Seasonal Tap House Support Staff

Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company. As the fourth largest craft brewery by volume in the United States, our beers and cider are built by our people, who are bound together by a devotion to our products and customers.

The Brewery Ommegang Tap House is looking for happy and energetic people to add to our stellar team! Positions include: Hosts and Food Runners. All positions require standing for long periods of time and have a flexible schedule including holidays, nights, and weekends. They will also love our beer! High season is typically early May through early October. Brewery Ommegang is located at 656 Co Hwy 33, Cooperstown, NY 13326.

HOST

As a host/busser you will be responsible for greeting and seating all customers to maximize dining room space and wait staff effectiveness.

DUTIES & RESPONSIBILITIES

Greet Visitors in warm friendly manner

Seat customers in an even rotation

Maintain a café wait list

Answer general information questions

Answer Café phone and field calls to necessary personnel

Assist in bussing duties

Maintain café bathrooms

Maintain clean work area and equipment

Assist servers and/or front of the house lead when necessary

Properly take customer to-go orders and enter into POS system

KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

Ability to work as a team

Ability to multitask and stay calm under high pressure situations

Ability to work at a fast pace

Must be able to work flexible schedule, including holidays, nights and weekends

Good oral communication skills

Work with integrity, enthusiasm and possess good work ethics

FOOD RUNNER Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

DUTIES & RESPONSIBILITIES

Deliver food orders from the kitchen to customers’ tables rapidly and accurately

Act as the contact point between Front of the House and Back of the House staff

Communicate food orders to chefs and pay attention to priorities and special requests (e.g. food allergies)

Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins

Ensure food is served in accordance with safety standards (e.g. proper temperature)

Check in with customers and take additional orders or refill water, as needed

Remove dirty dishes and utensils

Answer guests’ questions about ingredients and menu items

Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

Making sure all plates are set up properly with correct sauces and garnishes

EOD clean up duties

Learn as much beer knowledge you can

Keeping all stations adequately stocked

Take pride in every single job you do

KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

Experience as a Food runner or similar entry-level role in a restaurant

Understanding of hygiene and food safety rules

Physical ability and stamina to carry heavy trays and stand for long hours

Availability to work various shifts, including weekends

Multi-tasking abilities

Good oral communication skills

Ability to remain calm and professional in a fast-paced work environment

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

Requires standing for extended periods

Frequent lifting and carrying up to 50 pounds or more

Repetitive Bending including bending, stooping, and twisting