Risk / Issue Manager

MindSource, Inc.

Job Description

Enhanced Public Job Description
Risk / Issue Manager
Overview
We are seeking an experienced Risk / Issue Manager to support a large-scale State government technology modernization initiative.
The Risk / Issue Manager will be responsible for establishing, managing, and continuously improving the program's risk and issue management framework. This individual will work closely with program leadership, project teams, and State stakeholders to identify potential risks, manage active issues, drive mitigation planning, and provide visibility into overall program health.
The ideal candidate will possess experience supporting large-scale enterprise or government technology programs and have a strong background in risk management, issue resolution, governance, and stakeholder communication.
Responsibilities

Establish and maintain formal risk and issue management processes, standards, and tools across the program
Develop and manage program risk and issue registers
Facilitate recurring risk and issue review sessions with project leadership and workstream teams
Identify, document, assess, prioritize, and track risks and issues throughout the project lifecycle
Coordinate development and execution of mitigation and remediation plans
Monitor risk trends and identify emerging threats to schedule, budget, scope, quality, operations, or program objectives
Escalate high-priority risks and issues to appropriate leadership levels
Support governance meetings, executive reviews, and Steering Committee reporting
Develop risk and issue dashboards, reports, and executive summaries
Ensure risk ownership and accountability are maintained across all workstreams
Collaborate with PMO, testing, infrastructure, development, release management, and operational teams
Support continuous improvement of program governance and risk management practices

Required Qualifications

5 years of experience in risk management, issue management, program governance, program controls, or PMO leadership supporting large-scale IT programs
Experience establishing and managing formal risk and issue management processes
Familiarity with industry-standard risk management frameworks and methodologies
Strong facilitation, documentation, and stakeholder engagement skills
Experience preparing risk reports and executive-level communications
Strong analytical and problem-solving abilities
Ability to manage competing priorities in complex program environments

Preferred Qualifications

State government experience
Federal government experience
Public sector consulting experience
Healthcare, Human Services, or Medicaid program experience
PMO governance experience
Program Controls experience
Enterprise transformation experience
Experience supporting large-scale technology modernization initiatives
Experience preparing Executive Steering Committee materials
PMP, PMI-RMP, or related project management certifications

Work Environment

Chicago, IL
Primarily remote
Approximately 40 onsite days annually
Full-time dedication to the program required

Apply

Vacancy posted 3 days ago

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