Revenue Specialist I (ROPS)

Revenue Cycle SpecialistSCHEDULE: Monday - FridayFull-time, Permanent Opportunity | Flexible Scheduling | Community-based Work Culture | Comprehensive Benefits PackageWhat Will You Do?This position performs revenue cycle duties including but not limited to:Processing patient insurance information through the patient intake process, collecting payment on outstanding patient balances, and resolving credits when overpayments are received from payers and refunds need to be issued.Example of daily responsibilities includes:Perform duties for revenue operations department related to either medical insurance collections or credits, or setting patient insurance coverageCommunicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinicsRespond timely and accurately to payer communicationsCollaborate with other revenue operations teams to ensure seamless processes across teamsPartner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance informationHelp identify process changes and opportunities for continuous improvementsMaintain current patient account information at all timesMaintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policiesOther duties could include:May be asked to work overtime as neededAttend team meetings, phone conferences, and training as neededKnow, understand and follow teammate guidelines, employment policies, and department or company proceduresExperience and Required SkillsNo previous healthcare experience is requiredExcellent critical thinking and problem-solving skillsStrong communication and interpersonal skillsAbility to adapt quicklyOwnershipCreating a Special Place: Understands and embraces the DaVita culture.Minimum Qualifications:High school diploma or equivalentBasic computer skills and proficiency in MS Word, Excel, and OutlookTraining Provided by DaVita:Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple statesKnowledge of medical billing and reimbursement practicesUsage of DaVita billing and reimbursement systemsBasic medical reimbursement terminologyBasic knowledge of healthcare reimbursement accounting principlesDaVita Offers:Flexible schedulingFun and positive work environmentCompetitive "pay for performance" pay structureGenerous PTO and comprehensive benefits packageHere Is What You Can Expect When You Join Our Village:A "community first, company second" culture based on Core Values that really matter.Clinical outcomes consistently ranked above the national average.Award-winning education and training across multiple career paths to help you reach your potential.Performance-based rewards based on stellar individual and team contributions.A comprehensive benefits package designed to enhance your health, your financial well-being and your future.Dedication, above all, to caring for patients suffering from chronic kidney failure across the nationOur Core ValuesService ExcellenceIntegrityTeamContinuous ImprovementAccountabilityFulfillmentFunWhat We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.The Wage Range for the role is $19.29 - $23.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.