Bike Shop Sales Manager

About Us Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission—to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you’re ready to turn your passion for cycling into a career, we’d love to have you join our team. Join Our Team Sycamore Cycles is hiring a Sales Manager to join our passionate team at our Pisgah Forest location! Whether you’re an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment. We’re a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we’ve become the go‑to destination for riders of all levels. Position Overview We're looking for a hands‑on, people‑focused Sales Manager to lead our team and keep the shop running smoothly every day. In this key leadership role, you'll inspire a passionate team, create exceptional customer experiences, and help drive the success of our store through strong sales, thoughtful operations, and a welcoming atmosphere for riders of all levels. As Sales Manager , you’ll wear many hats including mentor, coach, problem‑solver, and community builder. You’ll lead by example on the sales floor, support your team’s growth, and make sure everything from merchandising to service operations runs like a well‑tuned bike. If you love cycling, care deeply about people, and thrive in a fast‑paced retail environment, this could be the perfect opportunity to turn your passion into purpose. Key Responsibilities Lead by Example: Set the tone as one of the store’s top two sales performers. Develop Your Team: Provide daily coaching, mentoring, and role‑playing opportunities to strengthen sales and service skills. Elevate the Experience: Ensure every customer interaction reflects our commitment to world‑class service and hospitality. Own the Numbers: Monitor performance, meet financial goals, and help plan for future growth. Keep It Sharp: Oversee merchandising, inventory accuracy, and shop organization. Support Operations: Manage service flow, warranty claims, and in‑store efficiency. Build Community: Foster a shop culture that celebrates cycling and makes every rider feel at home. Stay Organized: Maintain team schedules, track store KPIs, and run weekly audits on quotes, work orders, and layaways. Be a Problem Solver: Personally handle escalated service issues or customer concerns. Drive Improvement: Lead monthly top‑performer reviews and implement growth plans. What You’ll Bring Passion for Cycling: A genuine enthusiasm for bikes and creating a welcoming space for riders of all backgrounds and skill levels. Retail Leadership: 3+ years of experience in retail management, ideally in a specialty or active lifestyle environment. Sales-Driven: Proven success in motivating teams, meeting sales goals, and driving business growth. Customer Service Excellence: Strong interpersonal skills with a commitment to delivering exceptional customer experiences. Tech‑Savvy: Comfortable using point‑of‑sale systems, inventory tools, and basic financial reporting platforms. Professional Standards: Dependable, organized, and accountable with high attention to detail. Multitasking Skills: Able to juggle priorities and stay focused in a fast‑paced, customer‑focused setting. Physical Readiness: Able to lift and move bikes and gear weighing up to 50 lbs. Team-Oriented: A collaborative spirit and a genuine desire to help teammates and customers succeed. Flexible Schedule: Willing and available to work evenings, weekends, and holidays as needed. Why Work With Us? Competitive hourly pay plus profit sharing bonus Employee discounts on Specialized bikes, gear, and accessories. Access to demo bikes for personal use. Growth opportunities for those passionate about careers in the bike industry. Be part of a supportive and inclusive team. Share your love of cycling with customers every day. #J-18808-Ljbffr Peachtree Bikes | Motion Makers | Sycamore Cycles