Technical Product Manager

Description Reports to: Director of Product Management Location : United States - Remote About Ottimate Ottimate is an AI-native accounts payable (AP) automation and payments platform serving mid-market, multi-location operators across hospitality, healthcare, grocery and retail, and client accounting services (CAS). We help finance teams capture, code, approve, and pay invoices with AI handling the repetitive work — across AP automation, Vendor Pay payments, and spend management. We're PE-backed (FTV Partners) and moving fast toward a more autonomous, agentic future for B2B finance. It's a great time to join and own real surface area early. About The Role You'll own ERP integrations — the layer that decides whether Ottimate is a system of record our customers trust or a tool that creates reconciliation work. Every invoice we process eventually has to land in a general ledger, match a purchase order, and come back marked paid. That round trip is your product. Ottimate has 140+ integrations, and fewer than 15 of them are true API integrations. The rest are a long tail of customer-specific, file-based connections. Our flagship ERP integrations are Sage Intacct, NetSuite, Dynamics 365 Business Central, and Acumatica, alongside a large QuickBooks installed base. Two things are happening at once: we're deepening the flagship integrations toward parity with what mid-market controllers expect, and we're consolidating the legacy long tail onto a modern integration platform so one system serves all of it. This is a senior individual-contributor role, and it is unusually technical for a PM job. You'll write detailed integration and data-mapping specifications, work side by side with integration engineers every day, and be the person who can explain to a controller why their bill posted to the wrong period. You'll also own the go-to-market side — marketplace listings, partner certifications, and release communications — because in this domain the partner ecosystem is a distribution channel, not an afterthought. Responsibilities: Own the integrations roadmap across the flagship ERPs and the long-tail portfolio — outbound AP bills, Vendor Pay payments, and journal entries, plus inbound sync of vendors, chart of accounts, dimensions, purchase orders, receipts, catalog items, and payment terms. Drive platform consolidation. Move legacy customer-specific integrations onto the modern platform and retire duplicated paths — with every migration invisible to the customer whose month-end depends on it. Specify integrations precisely. Own the data-mapping requirements, the defaulting and validation rules, and the multi-entity and intercompany routing decisions before a new connection goes live. Get the accounting right. Posting date and period determination, dimension hierarchies, charge and line-type handling, amount- and quantity-based PO matching, multi-shipment and multi-location bill splitting, payment reverse sync, 1099 compliance, and posting-period reconciliation back to the ERP. Own integration reliability as a product surface. Export monitoring, error handling, retry behavior, and customer-visible failure messaging. Partner with Support and Solutions on escalations, and turn recurring tickets into roadmap items rather than a permanent queue. Make integrations self-serve. Push configuration out of engineering and into onboarding and Solutions tooling so a new customer connection is a setup task, not a development project. Own partner and marketplace go-to-market. NetSuite SuiteApp certification, Business Central AppSource publishing, Sage Intacct and Intuit partner motions — plus the sandbox environments, certification requirements, and partner relationships behind them. Ship on cadence and tell the story. Ottimate ships three major releases a year. You'll own scoping, release readiness, release notes, internal enablement, and the GTM materials that let Sales and Solutions sell what you built. Prioritize with data. Use MRR and customer counts by integration, escalation volume, and export success rates to decide where the next engineering month goes — and be able to defend it to the ERP Solutions Managers who own those customer relationships. Requirements 5+ years in product management , with meaningful ownership of integrations, platform, or API products. Real accounts payable and accounting domain depth. You understand the AP lifecycle end to end, GL coding, chart of accounts and dimension structures, AP subledger versus GL, accruals, the month-end close calendar, and why a posting period matters. You can hold your own in a conversation with a controller. Hands-on experience with multiple ERPs — Sage Intacct, NetSuite, Dynamics 365 Business Central, Acumatica, QuickBooks, Sage, or comparable mid-market systems. Not "I've integrated with one," but a working sense of how several of them differ in data model, terminology, and constraints. Genuinely technical. You know REST and SOAP, authentication and token handling, pagination and rate limits, webhooks, idempotency and retry behavior, and file-based integration patterns. You can read an API payload or an error log and form your own hypothesis before escalating — and you write specs an engineer doesn't have to reinterpret. You like working with engineers. Daily standups, design discussions, debugging sessions. You'd rather be in the details with the team than managing them from a roadmap document. Product go-to-market experience. You've taken integrations or platform features to market — positioning, release communications, sales and support enablement, partner or marketplace launches. Analytical rigor. You instrument, measure, and let data settle debates. Comfortable pulling your own numbers rather than waiting on a request. Experience with B2B SaaS. Fintech, AP/AR, accounting, or ERP-adjacent products strongly preferred. Nice to Have Background as an ERP implementation consultant, AP manager, controller, or solutions architect before moving into product. Experience with ISV partner programs and certifications — Built for NetSuite, Microsoft AppSource, Sage Intacct Marketplace, Intuit. Familiarity with iPaaS or accounting-aggregation layers (Agave, Codat, Rutter) and where they help versus where they get in the way. Purchase order and procurement depth — two-way and three-way match, receipts, subcontracts, drop-ship flows. Multi-entity, multi-location, or hospitality-vertical accounting complexity. Experience retiring legacy systems while migrating live customers onto a new platform. Prior use of AI tooling to move faster on specs, data analysis, and documentation — we lean on it heavily here. What Success Looks Like In your first year, you've raised the share of invoices and payments that reach the ERP correctly on the first attempt, cut the escalation load coming out of integrations, moved a meaningful portion of the legacy portfolio onto the modern platform, and shipped certified marketplace presence for the flagship ERPs. Sales has integration answers they trust, Solutions can configure a new connection without filing a ticket, and our flagship integrations are a reason customers choose Ottimate over the alternative. Benefits We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: Salary Range: USD $145,000-160,000 per year. Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family. Employer sponsored 401(k) with company match. Paid Time Off (and the encouragement to use it). Annual company retreats. Promote from within philosophy. Beyond the tangible benefits though: You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference. You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing. You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution. Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note. We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks. Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth. We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.