Certified Medical Assistant (CMA)

Certified Medical Assistant (CMA)

Location: Colmar, PA 18915 Compensation: $15.65 - $20 per hour, depending on experience (DOE) Program: ABH - Adult Behavioral Outpatient Schedule: Monday to Friday

Requirements

• Medical Assistant certificate (required)
• Bachelor's degree in any field Required
• Minimum of 1 year working as a medical assistant, preferably in a behavioral health setting
• Certification in phlebotomy (preferred)

Job Description

• Assist providers with the examination of people in recovery (PIR), including measuring vital signs, venipuncture, and specimen collection for laboratory analysis
• Prepare PIR paperwork for provider appointments
• Prepare examination rooms for providers
• Maintain a steady flow of PIRs in the medical department
• Respond promptly to medical emergencies
• Complete all required documentation in a timely manner
• Provide excellent customer service by answering phones and interacting professionally with program members, staff, clinicians, and visitors
• Use the Electronic Health Record (EHR) system to check in clients for appointments
• Schedule follow-up appointments and reschedule as necessary
• Coordinate closely with medical staff and communicate client arrivals
• Assist in resolving client issues to prevent escalation
• Utilize de-escalation skills when appropriate
• Positively interact with clients while they wait to see medical staff
• Adapt to changes in assignments with a positive attitude and teamwork spirit
• Accept constructive feedback and demonstrate creative problem-solving skills
• Escort PIRs and guests around the facility as needed