Medical Records Assistant

Salary: $31,830.00 Annually
Location : Kutztown, PA
Job Type: Full Time
Job Number: E2026-0101
Division: Student Affairs
Department: Health & Wellness Center
Opening Date: 08/19/2026
Closing Date: Continuous
Bargaining Unit: AFSCME
Classification: 39000


Job Summary
Join our fast-paced health center team and make a meaningful difference in the student experience! We're seeking an organized, compassionate, and customer-focused professional to support daily medical office operations, including answering phones and emails, scheduling appointments, greeting students and visitors, preparing forms, managing schedules, and providing administrative support to the health center team.


Compensation Package: $31,830.00 (9-month), plus comprehensive benefits, including:

• Schedule - Monday - Friday 37.5 hours per week, some evening hours, no weekends or holidays
• Paid Time Off - Generous vacation & sick leave banks, and the University is closed the last week of December for winter break.
• Medical insurance - Low bi-weekly premium for medical, dental and vision benefits, with coverage starting on the first day of employment for employee and all dependents.
• Group life insurance - Equal to annual salary (up to $40,000) at no cost to the employee. Additional coverage is available for purchase at low rates.
• Long Term Disability Insurance - Available for purchase at low rates with either a 90 or 180-day waiting period.
• Retirement plan
• Bachelor's Degree tuition waiver - For employee, spouse, and dependents.

Minimum Qualifications

• At least 3 years of experience in a fast-paced office setting or facility.
• Associate degree or post-secondary certification in human services, business, or a related field .
• Working knowledge of Microsoft Office 365 and the ability to learn new software.
• Strong written and verbal communication skills, demonstrated through your cover letter.

Preferred Qualifications

• 3-5 years of experience as a patient-facing medical secretary in a hospital, primary care office, or ambulatory care setting.
• 1-3 years of experience in a mental health practice or healthcare facility.
• Associate degree in Medical Records, Medical Assisting, or a related field .
• Experience working with individuals ages 17-24 .

Supplemental Information
Applications & resumes will be accepted until the position is filled.
The starting salary for this position is $31,830.00, based on the AFSCME Collective Bargaining Agreement. This is a 9-month position that aligns to the Academic Year.
All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.
A successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.
The University is very interested in hiring employees who have had extensive experience with diverse populations.
Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at View phone number on click.appcast.io or by e-mail at View email address on click.appcast.io. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 01, by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at View phone number on click.appcast.io (TDD: View phone number on click.appcast.io), by fax at View phone number on click.appcast.io, or by e-mail at View email address on click.appcast.io. Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at
Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is You may also request a physical copy by emailing the KU Clery Compliance Coordinator at
To be eligible for medical and supplemental coverage under this plan, you must be a permanent full-time employee or a permanent part-time employee who works at least 50% of full-time hours.

The link for benefits for AFSCME is:

• PEBTF Medical/Prescription Drug PPO health plan offered to employees, which includes prescription drug and hearing coverage.

• Get Healthy Wellness Program Voluntary program designed to provide employees with tools and resources to assist in improving and maintaining good health. Participants are rewarded with reduced health care premiums.
• Dental and Vision Coverage Offered at no additional cost to employees.
• State Employee Assistance Program (SEAP) A confidential program which provides a wide range of no-cost services to address a broad range of problems, including counseling, legal, and financial services.
• Group Life Insurance Employer paid term life provided for permanent employees based on onetime salary up to a maximum of $50,000.
• Voluntary Long-Term Disability Insurance (LTD) Income protection equal to 60% of gross annual base salary to a maximum of $5,000 monthly benefit with an option for a 90-day or 180-day benefit elimination period.
• Voluntary Group Life and Personal Accident Insurance (VGLIP/AD&D) Additional life insurance coverage and personal accident insurance to help protect against losses due to accidents or death. Maximum employee coverage is five times the annual salary up to $500,000.
• Group Retirement Plans Employees can choose one of the mandatory retirement plan options - a 401(a), with a 5% employee contribution and a 9.29% employer contribution or the State Employees' Retirement Plan (SERS) pension/investment plan with various enrollment options.
• Voluntary Retirement Plans All employees are eligible to participate in our 403(b) Tax Sheltered Annuity and/ or 457 Deferred Compensation Plan.
• Flexible Spending Accounts Income withheld before taxes for eventual reimbursement of certain medical and dependent care expenses.
• Tuition Waiver benefits vary by employee group.

01


Do you have at least 3 years of experience in a fast-paced office setting or facility?

• Yes
• No

02


Do you have an associate degree or post-secondary certification in human services, business, or a related field?

• Yes
• No

03


Are you proficient with the Microsoft Suite and other common platforms?

• Yes
• No

Required Question