IT Business Partner

Overview

IT Business Partner is a strategic liaison between the IT department and JSSA business lines, responsible for ensuring the alignment of IT services and infrastructure with business goals and objectives. IT Business Partners perform their work by focusing on collaboration, mutual respect, and inclusiveness. IT Business Partners are also responsible for coordinating all aspects of evaluation, implementation, and maintenance of technology and information solutions which serve their respective business lines.

Essential Functions

• Develops and oversees business line IT strategic plans, projects, budgets and IT service delivery support to achieve business unit objectives.
• Builds and maintains strong relationships and partnerships across stakeholder organizations and delivers timely solutions and efficient services to meet the explicit and implicit needs of the business.
• Works closely with the IT team and its suppliers to ensure scope, cost and schedule for business and IT projects.
• Creates formal networks with key decision makers and serves as “voice of IT” to key stakeholders.
• Develop solutions to problems of varying complexity which require ingenuity, creativity, and innovativeness.
• Manages project portfolios for their respective business units.
• Assists with project management including full life cycle of systems from conception, development, testing, implementation and maintenance.
• Expert in needs assessment, design, selection, build, training, support, and ongoing optimization of applications, technology and information used to serve JSSA clients.
• Serves as the informatics/business or clinical application subject matter expert on EHRs or functional applications (e.g. A/R, A/P, G/L, HR, etc.) within their respective business line.
• Partners with business line process lead to actively support and promote process standardization, utilization, and best practices in the area of clinical informatics or front/back-office applications.
• Identifies gaps and opportunities in departmental process mapping of current and future workflows.
• Ensures required training needs are understood and made available to business unit leaders and their team members.
• Collaborates with data analyst in defining, building and validating relevant dashboards and reports for respective business line and/or clinical systems.
• Experience prioritizing and balancing competing priorities with competing resource requirements.

Qualifications

• Minimum Education, Licensure, and Work Experience Required: Bachelor’s or Master’s degree in healthcare/clinical field, Informatics or IT.
• Business acumen and working level experience in support of delivery of healthcare, financial, sales/marketing services.
• Demonstrated ability to capture and develop business requirements to support the development of technology and data solutions.
• Understanding of project management, business finance and budgeting process fundamentals.
• Good written, verbal and presentation skills – able to communicate technology solutions to non-technical stakeholders by focusing on business outcomes and value.
• Good leadership competencies and presence.
• 3 to 5 years of clinical or front/back-office information system experience required.
• Knowledge of clinical terminology and workflow desired.
• Understanding of basic cybersecurity and systems integration principles.
• Strong attention to detail, writing, and customer service skills.

Compensation

Starting salary 90-100K