Assistant Studio Manager

Benefits:

Bonus based on performance

Competitive salary

Free uniforms

Benefits/Perks

Competitive Compensation

Commission

Bonus Structure details if applicable

Free IR Sauna Membership

Paid Training

Company Overview

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Job Summary

The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.

Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:

Team Management

Member Management

Inventory Management

Facility Management

The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Responsibilities

Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations

Assisting in the training, coaching, and development of team members

Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

Acting as a liaison between the Studio Manager and team members

Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence

Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts

Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service

Resolving any guest complaints or membership issues with the highest level of customer service

Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests

Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy

Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

Performing weekly and monthly inventory purchasing and processing functions

Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

Qualifications

Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

Results-driven and motivated to meet or exceed sales targets

Ability to lead and influence others to achieve goals

Superior customer service skills to mediate all situations with a calm, helpful demeanor

No-job-is-too-small attitude

Passionate about health and wellness

Consistently show a positive attitude & take responsibility for your own actions

Strong collaboration, organizational, and prioritization skills

Flexible and available to work varied shifts, including evenings and weekends

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.