Funeral Support Team Fulltime

Job Description

Job Description

Are you driven to provide exceptional service to people with every action you take? Do you want to work for a company that makes a difference in our community? BONNEY WATSON is looking for a funeral support team member to join our team!

This position is Tuesday-Saturday 8:30-5:00pm.

Summary:

Provides assistance to the Funeral Director in planning, placing floral arrangements and greeting and guiding guests to the funeral home and cemetery before, during and after services.

Essential Duties and Responsibilities include the following.

· Assists the Funeral Director with arranging flowers before and after funeral services.

· Assists guests as needed including acting as Reception Host, Parking Attendant, and other duties as assigned for services. Verifies and posts details of business transactions.

· Assists with leading families up to the gravesite locations by either meeting family in lobby and then leading up by car or by waiting for the procession to arrive from an outside location and then leading cars up to the gravesites.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be available to work the set schedule, but be flexible as needed for scheduled services
• At all times, exhibit indisputable integrity, the highest degree of tact and sensitivity with our client families
• Good map reading skills.

Education/Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school; or two or more years related experience and/or training; or equivalent combination of education and experience.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, calculate figures and amounts such as discounts, interest, commissions, proportions.

Computer Skills

Intermediate to advanced skills with Microsoft Word, Excel and Outlook are required as well as understanding of a CRM system.

Certificates and Licenses:

Must have a valid WA State Drivers license and clean driving record.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be exposed to outside weather condition on a regular basis. Noise level is moderate. The employee in this position may work day time and/or evening hours. Professional dress is required (black or navy blue suit or blazer with dark slacks, white shirt w/tie, dark socks, and black shoes).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time. The employee must constantly reach with hands and fingers. Employee must be able to work in close contact with small and large groups. Frequent hearing and talking is required. The employee must constantly reach with hands and fingers. Regular keyboard typing is required. Must be able to lift and carry items or equipment up to 75 lbs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• Medical, dental and vision coverage; HSA Voluntary contributions and Limited Flexible Spending Accounts; long-term disability insurance; EAP assistance; and COBRA Eligibility, subject to the terms of the applicable benefit plan.
• Supplemental plans such as Life, Short Term Disability and Accident insurance may be available as voluntary plans.
• 401(k) savings & profit-sharing plan, subject to the terms of the applicable benefit plan.
• Vacation Time Off: Eligible for employees that work 30 hours or more each week. Vacation accrual begins on the first day of work. Hours are accrued bi-weekly depending on your years of service.

Length of Service

Bi-weekly Accrual Rate

Annual Accrual

Maximum Accrual

1st day - 5 years

3.07 hours

80 hours

160 hours

5 years, 1 day - 15 years

4.61 hours

120 hours

240 hours

15 years, 1 day +

6.15 hours

160 hours

320 hours

• Paid Sick and Safe Leave Policy: Full-Time Employees working a minimum of 30 hours are eligible for 80 hours of PSSL per year, which accrues at a rate of 3.077 hours each pay period.
• Holidays: 8 paid days, but open during certain holidays as stated below:
  1. Washington Memorial Park & Mortuary: Open on all holidays except New Year’s Day, Thanksgiving Day and Christmas Day.
  2. Satellite Locations: Closed on all holidays except President’s Day and Veteran’s Day when they will maintain regularly scheduled business hours.
  3. Employees who work holidays may receive holiday pay and take another day off with prior approval.

Other compensation : Employees have the opportunity to earn:

• Monthly bonus under the Company’s Quarterly Incentive Plan, subject to Plan eligibility requirements.
• Educational Development: The Company encourages career development and may help support your participation in educational courses, seminars, and conferences when deemed to make a direct contribution to job development. Eligibility and prior approval are required.
• Employee Referral Program: Employees may receive an Employee Referral payment upon the referral and hire of a job candidate filling an open position with the Company, subject to the Program’s eligibility requirements.
• At-Need Funeral and Cemetery Benefits: Following six months of continuous service in good standing, employees may be eligible for at-need funeral and cemetery benefits.
• Pre-Need Cemetery Benefits: Following three years of continuous service in good standing, employees may be eligible for pre-need cemetery benefits.