Team Member

Team Member Position

The Team Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience.

Essential Duties and Responsibilities:

Maintains highest possible level of Product Quality:

Prepares food products according to approved Krystal procedures

Adheres to approved Krystal holding times and temperatures

Packs all food products in approved Krystal containers, lids, and bags

Maintains highest level of "WOW" Hospitality:

Dressed in proper and complete uniform

Great eye contact with the customer- always focusing on them

Great smile on their face and in their voice

Follows all approved Krystal cash handling and security procedures.

Works well with teammates and accepts coaching from management team.

Communicates with customers, teammates and managers in a positive manner.

Maintains highest possible level of Cleanliness:

Keeps food preparation area, equipment and utensils clean and sanitary.

Meets Krystal specifications for sanitary food handling procedures

Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.

Keeps parking lot and building exterior clean and free of litter.

*The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education/ Experience/Job Requirements:

Must be at least 16 years of age.

Must be able to perform the essential functions of the position

Knowledge/Skills/Abilities:

Team Player - Works well with other team members to achieve goals.

Customer Focused - Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.

Accountability/Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results.

Effective Communication - Uses effective and appropriate methods of interacting with others.

Skill Requirements:

Verify data and information

Organize and prioritize information/tasks

Operate office equipment

Verbal communication

Basic mathematical concepts (e.g. add, subtract)

Physical Requirements:

Standing for extended periods

Extended periods viewing computer screen

Walking

Reading

Speaking

Hearing

Lifting/carrying up to 50 pounds various items

Repetitive Motions

Pushing/Pulling

Bending/Stooping

Reaching/Grasping

Hazards:

Normal office environment

Electrical current

Housekeeping and/or cleaning agents