AI Product Manager

AI Product Manager

NTT DATA Services is currently seeking an AI Product Manager to join our team in New York, New York (US-NY), United States (US). This position will be on-site 5 days/week and can sit either out of the NYC office or Dallas office.

About Your Role: As an AI Product Manager, you will define the strategy, roadmap, and execution for Generative AI agentic solutions. Your mission is to reduce risk and cost in complex production environments by translating operational challenges into innovative AI-driven solutions. You will collaborate with engineering, production support, and application teams to deliver high-impact, reliable, and safe AI products.

Day to Day Job Duties:

• Define product vision, strategy, and roadmap for agentic AI systems
• Translate user pain points into product requirements, user stories, and success metrics
• Lead end-to-end lifecycle for LLM-based products from discovery to iteration
• Establish evaluation frameworks for LLMs and prioritize RAG pipelines, prompt engineering, and validation loops
• Drive integrations with observability, incident management, and deployment systems
• Conduct user research and translate production challenges into roadmap priorities
• Own AI safety, governance, reliability, and fallback strategies
• Define and monitor KPIs such as cost, latency, and user satisfaction
• Own data and knowledge strategy including RAG pipeline and data validation
• Lead product design reviews and promote data-driven experimentation
• Mentor teams on AI product management and best practices

Basic Qualifications:

• Bachelor's degree in Engineering, Computer Science, or equivalent
• 10–15 years of experience with significant product management exposure
• 5 + yr Experience leading large-scale AI/ML or cloud-based product initiatives
• 5 + yrs Strong understanding of LLMs, agentic systems, RAG pipelines, and MLOps
• 5 + yrs Ability to engage deeply with engineering teams on technical topics
• Strong communication skills for technical and non-technical stakeholders
• Experience working in fast-paced, cross-functional environments
• Strong analytical and data-driven decision-making skills
• Proven ability to influence without direct authority

Nice to Have:

• Experience working with enterprise-scale production environments
• Familiarity with observability and incident management tools
• Experience in prompt engineering and LLM evaluation frameworks
• Exposure to AI safety, governance, and compliance standards
• Prior experience mentoring product managers or leading product communities
• Knowledge of cloud platforms such as AWS or Google Cloud in AI contexts

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $78,948-$131,700.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.