ServiceNow Architect
Euclid Innovations
Title: ServiceNow CMDB Architect Location: Charlotte, NC / Dallas, TX/ NBOK, NJ
Role Overview:
We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data.
Key Responsibilities:
Role Overview:
We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data.
Key Responsibilities:
- CMDB Management: Develop, maintain, and enhance the ServiceNow Configuration Management Database (CMDB) to ensure accuracy, completeness, and compliance with ITSM best practices.
- Discovery & Integration: Configure and manage ServiceNow Discovery , Integrations , and Import Sets to automate asset and configuration item (CI) updates.
- Service Mapping: Design and implement Service Mapping strategies to provide accurate service relationships and dependencies.
- Data Governance: Establish CMDB governance policies , data quality controls, reconciliation, and normalization processes.
- Incident & Change Management Support: Ensure CMDB data supports Incident, Change, and Problem Management workflows effectively.
- Custom Development: Configure ServiceNow Core Modules (ITSM, ITOM, ITAM) and develop custom scripts, business rules, and workflows.
- Stakeholder Collaboration: Work closely with IT teams, system owners, and business units to ensure CMDB aligns with organizational needs.
- Compliance & Auditing: Implement compliance checks, audits , and reporting dashboards for monitoring data integrity.
- Performance Optimization: Optimize CMDB performance by maintaining efficient data structures, automation, and integrations .
- Experience: 5+ years of hands-on experience with ServiceNow CMDB and ServiceNow Core Modules (ITSM, ITOM, ITAM).
- Technical Expertise: Proficiency in ServiceNow scripting (JavaScript, Glide API), Business Rules, UI Policies, Workflows, and ACLs .
- Discovery & Service Mapping: Strong experience with ServiceNow Discovery, MID Servers, and Service Mapping .
- Integrations: Experience integrating ServiceNow with external tools using REST, SOAP APIs, and Web Services .
- Data Management: Strong understanding of CI Classes, CI Relationships, CMDB Health, Normalization, and Data Reconciliation .
- ITSM/ITIL Knowledge: Familiarity with ITIL best practices related to Configuration, Change, and Incident Management .
- Reporting & Dashboards: Ability to create CMDB reports, dashboards, and data analytics for tracking compliance and trends.
- Certifications (Preferred):
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) - CMDB, ITSM, or ITOM
- ITIL v4 Foundation
- Experience with Service Graph Connectors for external data ingestion.
- Knowledge of Cloud CMDB integration (AWS, Azure, GCP).
- Hands-on experience with Performance Analytics & CMDB Query Builder .
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the ServiceNow Architect in Charlotte, NC vacancy
- ...Job Title Ability to architect solutions to accommodate complex business needs and design architecture to align technologies from... ...infrastructure within the CSDM framework. Design and implement ServiceNow ITSM/ITOM Discovery and CMDB solutions that meet business requirements...Servicenow
The Dignify Solutions, LLC
Charlotte, NC1 day ago - ...thinking organization, apply now.We are currently seeking a AI Architect to join our team in Charlotte, North Carolina (US-NC), United... ...for all third-party AI integrations coming into the bank (e.g., ServiceNow, Five9, Pega), ensuring they meet strict security, performance...ServicenowWork at officeLocal areaRemote workFlexible hours
- ...integration, data, and AI.You AreAn experienced, client-facing MuleSoft Architect who can turn complex business and technical requirements into... ...with SAP, Salesforce, Workday, Oracle Cloud Applications, ServiceNow, or similar platforms.Experience with non-MuleSoft integration...ServicenowFull timeWork experience placementLive inWork at officeLocal area
- ...development, IT security, implementation strategies, information technology systems design and operation. Architectural experience in ServiceNow implementations involving ServiceNow SecOps (vuln response, config compliance) and Governance Risk and Compliance (IRM, policy)...Servicenow
Syntricate Technologies
Charlotte, NC2 days ago - ...specifications, contribute to solution design discussions, and support architects during architecture and design reviews.Serve as a senior... ...Salesforce, SAP, Workday, Oracle Cloud Applications, ServiceNow, healthcare platforms, HL7, or FHIR.Experience with Model Context...ServicenowFull timeWork experience placementLive inWork at officeLocal areaFlexible hours
- Job Overview Principal GenAI Architect - Charlotte, North Carolina, United States. Key Responsibilities Serve as the ultimate technical... ...review process for all third‑party AI integrations (e.g., ServiceNow, Five9, Pega), ensuring they meet strict security, performance...ServicenowLocal area
$171.6k - $392.1k
...diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading...ServicenowSummer holidayWorldwideFlexible hoursEY
Charlotte, NC3 days ago$142.6k - $261.5k
...diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow– ServiceNow AI Architect Manager In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading...ServicenowSummer holidayWorldwideFlexible hoursEY
Charlotte, NC3 days ago- ...Position: AI Architect (GenAI & Agentic AI)(This is an Architect Role not engineer) Location: Charlotte, NC Job Description-... ...Experience integrating AI solutions with enterprise platforms such as ServiceNow, GitHub, Jira, cloud infrastructure, or ITSM tools....Servicenow
Apetan Consulting llc
Charlotte, NC2 days ago - Intapp’s Applied AI Architects (AAA) operate at the intersection of product, engineering, and enterprise delivery—you will lead end-to-end deployments of frontier AI models and agentic workflows, embedding directly with customer teams to solve complex, real-world problems...Full timeLocal areaFlexible hours
- Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...
$140.5k - $205k
...contributing to the architecture roadmap.Position Overview: Collaboration and Productivity is seeking a Microsoft Exchange Online Senior Architect to lead end-to-end architecture, migration, and operational design of enterprise messaging platforms using Exchange Online within...Full timeWork at officeFlexible hoursDay shift- Perkins&Will North Carolina studio is looking for a Project Architect with 8+ years of experience to join our higher education practice! We are looking for someone who is a champion of the design process and technically skilled with Revit expertise. This technical leader...Full timeContract workWork at office
- ...communities, and our planet. If this sparks your interest, you’re in the right place.DLR Group's Charlotte Office has an opening for an Architect to support our Education sector. We operate within a hybrid work model, supporting flexibility between office time and work from...For contractorsWork at officeWork from home
$91k - $130k
DescriptionWhat We’re Looking For:We're looking for a Success Architect to join our Solutions Consulting team and own a new, post-sales discipline at Meltwater: helping our most sophisticated customers get real, measurable value out of our MCP solutions once they're live...Local areaFlexible hours- Company DescriptionSonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled ...Permanent employmentFull timeH1b
- ...enterprise and solutions architecture and architectural frameworks.At least 8+ years of experience Appian tools and application level architecting, designing and development activities, with good understanding of Appian architectural principles, models, patterns, and...Permanent employmentFull timeWork experience placementH1b
- Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled...Full time
- ...technologies, and identify talent - often in combination - to an endless array of real-world customer needsJob DescriptionTitle: BI Architect (Business Objects)Location: Charlotte, NCType: Fulltime // PermanentInterview Process: Phone and Skype HireStart Date: ASAPEnd...Full time
$140.5k - $205k
...evaluating the impact of strategic design decisions, and contributing to the architecture roadmap.DMZ ArchitectTechnical DMZ network architect responsible for DMZ network project designs with focus on SASE and Cloud designs. Also provide DMZ/Remote Access/SDWAN/Hosting/B2B...Full timeWork at officeRemote workFlexible hoursDay shift$239k - $278.75k
...be part of a culture that values trust, accountability, and shared success where your work truly matters.Job SummaryAs a Principal Architect you will serve as a trusted executive advisor responsible for influencing our clients’ cybersecurity transformation strategies and...Full timeRemote workVisa sponsorshipWork visa- ...how you could help make great things possible not only in your community, but around the world. HDR is looking for a Senior Project Architect to join our Healthcare Architecture Practice in either Charlotte, Raleigh, or Atlanta. In the role of Senior Project Architect, we...Contract workWork at office
$105.6k - $165k
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being...Full timeWork at officeFlexible hoursDay shift- ...landmarks and infrastructure, your work will directly influence how individuals experience the world around them. We bring together architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration....Contract workWork at office
$151k - $253k
Position Summary Microsoft Fabric - L55 - Fabric Architect/Engineer Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals...Local areaVisa sponsorshipFlexible hours- ...re one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAECOM is seeking an experienced Architect for our Carolinas group, reporting to the Charleston, SC team, to support advanced manufacturing and federal project types. This role...Work at officeLocal areaWorldwideFlexible hours
- ...information Country USA State North Carolina City Charlotte Descriptions & requirements About the role:As an AI Architect at TQL, you will define and lead the enterprise-wide AI architecture that powers next-generation intelligence and automation...H1b
- Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...Permanent employmentFull timeH1b
$122k - $240.5k
Position Summary Google AI Architect/AI and EngineeringJoin our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining...Local areaVisa sponsorshipFlexible hours$186k - $257k
...Prototype modernization accelerators and proof-of-concepts using LLMs, code analysis tools, and custom pipelines.* Collaborate with architects, operators, and data engineers to ensure secure and efficient modernization patterns.What you will bring:* Hands-on experience...Temporary workLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Architect. Be the first to apply!
Related searches