Cash Register / FOH Team Member

Job Description

Job Description

About Company:

Clancy’s Hospitality was established in 1965 in Noblesville, Indiana, by Indiana Restaurant Hall of Fame Member Carl Fogelsong. Pride in technically excellent service, combined with warm hospitality, is the cornerstone of our business. We coach our staff to treat every customer as a guest in our own home—because that’s who we are, and that’s who we’ll always be.

We believe that hospitality, when done well, can be a transformative force in a community.

About the Role:

The Cash Register / FOH Team Member plays a critical role in ensuring smooth and efficient customer transactions within a retail environment. This position is responsible for accurately processing sales, handling cash and electronic payments, and providing excellent customer service to enhance the overall dining experience. The role requires attention to detail to maintain accurate records of transactions and to manage cash drawers responsibly. Additionally, the Cash Register Operator supports store operations by assisting with inventory management and maintaining a clean and organized checkout area. Ultimately, this position contributes to the store’s financial accuracy and customer satisfaction, which are essential for business success.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic math skills and ability to handle cash transactions accurately.
• Previous experience operating a cash register or point-of-sale system is preferred but not required.
• Ability to stand for extended periods and perform repetitive tasks.
• Strong communication skills to interact effectively with customers and team members.

Preferred Qualifications:

• Experience in a retail or customer service environment.
• Familiarity with electronic payment systems and POS software.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Demonstrated reliability and punctuality in previous roles.
• Basic knowledge of inventory management and stock replenishment.

Responsibilities:

• Operate cash registers to process sales transactions accurately and efficiently.
• Handle cash, credit, and electronic payments while ensuring proper change is given.
• Greet customers warmly and provide assistance or information as needed during checkout.
• Maintain the cleanliness and organization of the checkout area to create a welcoming environment.
• Reconcile cash drawers at the beginning and end of shifts to ensure accuracy.
• Report any discrepancies or issues with transactions to management promptly.
• Follow all company policies and procedures related to cash handling and customer service.

Skills:

The required skills such as basic math and cash handling are essential for accurately processing transactions and managing the cash drawer daily. Strong communication skills enable the operator to provide friendly and efficient customer service, addressing questions and concerns promptly. Attention to detail is critical for reconciling cash at shift changes and identifying any discrepancies. Preferred skills like familiarity with POS systems and multitasking help the operator manage busy checkout lines smoothly and efficiently. Additionally, organizational skills support maintaining a clean and orderly checkout area, contributing to a positive customer experience.

Benefits:

• Eligible hourly employees have access to affordable healthcare benefits through River Health. This supplemental “Minimum Essential Coverage” (MEC) medical plan provides access to basic healthcare services and wellness support designed to support employee health and well-being.
• Full-time hourly employees are also eligible to earn Paid Time Off (PTO).