Clinic Operations Lead

Job Summary and Responsibilities As our Clinic Supervisor, you will lead and manage the daily operations of our clinic, ensuring efficient patient flow, exceptional service delivery, and a productive work environment for our team. Every day you will oversee administrative and clinical support staff, manage scheduling and facility resources, monitor compliance with policies and procedures, resolve patient and staff concerns, and participate in quality improvement initiatives to optimize clinic performance. To be successful in this role, you will demonstrate strong leadership and communication skills, a proven ability to manage complex clinic operations, and a commitment to patient satisfaction and team development. You will possess a comprehensive understanding of healthcare regulations and best practices, driving continuous improvement and fostering a collaborative atmosphere. Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues. Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities. Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary. Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay. Job Requirements MINIMUM High School Diploma / GED Two (2) years experience in related field Where You'll Work Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus #J-18808-Ljbffr CommonSpirit Health