Community Involvement Coordinator

Salary: $30.64 - $34.41 Hourly
Location : Houston, TX
Job Type: Full Time
Job Number: 39508
Department: Houston Public Library
Division: HPL - PROGRAMS
Opening Date: 09/17/2026
Closing Date: 9/23/2026 11:59 PM Central


POSITION OVERVIEW
APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
DIVISION / SECTION: Customer Experience / Systemwide Programs
Workday & Hours: Monday - Sunday, 8:00 AM - 8:00 PM (varies) ***subject to change***

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Public Library seeks a Community Involvement Coordinator who is passionate about Houston's diverse community, has skills in system-level innovation and community development, and is willing to lead HPL's education services for Houston's diverse communities. As a vital member of the most diverse city in the nation, the Houston Public Library provides services and programs that celebrate Houston's diversity and build an integrated community for all 2.2 million residents of Houston. HPL-System-wide Programs supports staff, locations, and service units across HPL to serve Houston's diverse communities, immigrants, and refugees, toward a strong, safe, and united city.

The Community Involvement Coordinator Will:
* Oversee Citizenship, English and Language Learning education programs and services across the library system, including curriculum design, staff instructor training, and collaboration with established education service providers.
* Lead the development of adult education programs and classes, including services for international communities, immigrants, and refugees, such as multilingual digital inclusion classes and immigrant family learning.
* The programs are coordinated for all HPL service points, including the Central Library and across Neighborhood Libraries, and developed in collaboration with established education providers where appropriate.
* Demonstrate excellent communication skills to all levels of colleagues and external partners, including ability to lead trainings, presentations, and give clear direction on curricula.
* Be versatile in engaging across communities, organizations, and backgrounds, to bring about sustained collaboration.
* Have experience in program implementation, with a proven portfolio of community-building and volunteer management.
* Establish objective performance measurements using library industry analysis, customer feedback, and best practices to evaluate and monitor program effectiveness and impact to the community.
* Respond to inquiries, requests, and complaints as directed.
* Performs administrative work to include financial documents, agreements, purchase requests, volunteer coordination, maintaining statistics and reporting.
* Perform other duties as assigned by the head of Systemwide Programs.
* Work evening and weekend hours as needed.

WORKING CONDITIONS:
Work consists of standard procedures and tasks where analytic ability is required in following guidelines, policies and precedents. Involves scheduling, supervision and evaluation of work as a "first-line supervisor", recommends personnel actions, such as hiring, terminations, pay changes of non-supervisory personnel. The position is physically comfortable, the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Communications, Public Relations, Business Administration or a closely related field.

EDUCATIONAL REQUIREMENTS
Two years of experience in developing and coordinating community programs or a closely related field are required.

PREFERENCES


* Ability to plan and organize work and skilled at prioritization.
* Strong interpersonal skills and the ability to collaborate with others.
* Experience working with people of diverse backgrounds and a strong familiarity with public libraries is preferred.
* Ability to communicate effectively orally and in writing.
* Knowledge of current versions of MS Office (Excel, Word, PowerPoint, and Outlook), Sirsi Symphony.
* Bilingual skills (Spanish/English) preferred.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
The selection process will involve application review and/or Interview. The department may administer skills assessment test.


SAFETY IMPACT POSITION - YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.


PAY GRADE - 22

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.


APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:


To view your detailed application status, please log-in to your online profile by visiting or call View phone number on click.appcast.io).


If you need special services or accommodations, call View phone number on click.appcast.io. (TTY 7-1-1). If you need login assistance or technical support call View phone number on click.appcast.io.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.


EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit
01


Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• YES
• NO

02


Are you a current Houston Public Library employee or have you ever worked for a Public Library?

• YES
• NO

03


Which of the following best describes your education?

• Less than a High School / GED
• High School Diploma or GED
• Associate Degree.
• Bachelor's Degree.
• Masters Degree

04


How many years' experience do you have developing and coordinating community programs?

• Less than 2 years.
• 2 years, but less than 3 years.
• 3 years but less than 6 years.
• 6 or more years of experience.

05


What is your degree concentration in?

• Communications.
• Public Relations.
• Business Administration.
• Other.
• I do not have a degree.

06


How many years of verifiable experience do you have building relationships with community partners?

• Less than 1 year
• 1 year, but less than 4 years
• More than 4 years

07


Which of the following services to international populations do you have experience with? (check all that apply)

• English Classes (ESL/ESOL).
• Citizenship Classes.
• Adult Literacy Classes.
• Digital Literacy or Computer/Technology Classes.
• Foreign Language Books and Materials collections.
• No international services experience.

08


Please indicate your proficiency level in Microsoft Word, Excel, and PowerPoint.

• Beginner (ex: create basic documents and/or spreadsheets with limited experience with otherfunctionalities).
• Intermediate (ex: animate slide transitions, insert page breaks, header/footer, and/or generateauto-calculating and basic cell formatting, create online forms).
• Advanced (ex: insert table of contents, create videos, create webpages, data validation/consolidation).
• No Experience.

09


Please indicate languages, other than English, in which you are fluent (reading, writing, and/or speaking). Check all that apply.

• Spanish.
• Chinese.
• Vietnamese.
• Arabic.
• French.
• Other Languages.
• I am not bilingual.

10


Please describe your experience in teaching, education services or curriculum development. (If you do nothave any experience, please put N/A)
11


Please describe your experience providing the above services to international populations (If you do nothave experience, please put N/A).
12


Please describe your experience developing and coordinating community programs. (If you do not haveany experience, please put N/A).
13


Describe your supervisory experience with staff, support staff, and/or volunteers (If you do not have supervisory experience, please put N/A)
14


Describe your experience in working with people from diverse backgrounds. (If you do not have anyexperience, please put N/A)
Required Question