Personal Banker

About the Role The Personal Banker is responsible for delivering exceptional client experience by adhering to our Breakthrough Client Experience Standards. They acquire new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring the client to the appropriate business partners within the Bank when needed. They also uncover and originate consumer lending opportunities, provide excellent client service with immediate acknowledgement, identify and offer appropriate products, respond to inquiries in a timely manner, engage clients and prospects in financial reviews to provide solutions and uncover additional financial needs, and make recommendations and follow through on commitments to clients. The role maintains direct contact with external and internal clients, consistently providing proactive solutions and problem resolutions in alignment with the bank’s standards, opens consumer and business accounts for existing and new clients, and fills in on teller functions (including cash transactions) when needed. The branch goal is to identify and refer a wide range of bank products and services to the appropriate internal business partners and resolve client issues with strong follow‑through. About You High School Diploma or GED, required. 1 year of teller or other banking experience preferred. Basic knowledge of consumer banking and business products and services offered. Ability and desire to actively develop consumer lending skills. Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations. Proficient at expanding client relationships with emphasis on creating new relationships and expanding existing relationships using a personal and business bio and rapport with customers. Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred. Compensation The pay range for this role is $19.00 - $22.50. The role may be eligible for performance‑based incentive compensation. Compensation details will be provided during the recruitment process. Primary Location 10100 Silverdale Way NW Silverdale, WA 98383 Ability to work fully onsite at posted location(s). Benefits Competitive total rewards package including base wages and comprehensive benefits. Eligible associates receive: healthcare coverage (medical, dental, vision), 401(k) retirement savings plan with employer match, employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. EEO and Diversity Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr