Center Manager, Family Nurse Practitioner
Elevance Health
Center Manager, Family Nurse Practitioner
Location: TX-NORTH RICHLAND HILLS, 7560 GLENVIEW DR, STE 110
Clinic Hours: 8am – 6pm; Monday - Saturday
Schedule: Full - Time
This role requires associates to work from the posted location full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.
The Center Manager – Family Nurse Practitioner is responsible for the oversight of the staffing, facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the nurse's scope of practice.
How you will make an impact:
- Assign work details and patient care to available staff within the facility as needed.
- Abides by company policies and procedures as well as federal, state and/or local guidelines and practices.
- Monitors Clinical Staff in the clinic for compliance with company policies/procedures and take immediate corrective action.
- Screens all new referrals to infusion center for clinical appropriateness to treat.
- Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.
- Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
- Delegates responsibilities to staff to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs.
- Oversee the administration of infusion therapy to patients as per the company and governing guidelines.
- Maintains daily schedule of patient visits in designated scheduling software.
- Handles customer/patient complaints in a fair and empathetic manner.
- Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.
- Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.
- Responsible for the recruitment, retention, development, and ongoing evaluation of qualified staff.
Minimum Qualifications:
- Requires an MS in Nursing and minimum of 3 years of related clinical experience; or any combination of education and experience, which would provide an equivalent background.
- Experience with IVs required.
- Requires a current, active, valid and unrestricted Nurse Practitioner to practice as healthcare professional within scope of license in applicable state(s) or territory of the United States.
- Requires a current, active and valid Family Nurse Practitioner Certification.
- Satisfactory completion of a Tuberculosis test is a requirement for this position.
Preferred Skills, Capabilities, and Experiences:
- Experience with IV insertion and maintenance strongly preferred.
- Port, PICC, and Peripheral Line experienced preferred.
- Infusion reaction management experience preferred.
- Titration experience preferred.
- Medication mixing and infusion experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level: Manager
Workshift:
Job Family: MED > Licensed Nurse
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