HRBP Human Resources Business Partner

Job Description

Job Description

Description:

POSITION SUMMARY

The HR Business Partner (HRBP) manages core HR operations and serves as the primary HR partner to the Caring for Others Branch network. This hands-on, individual-contributor role requires strong HR expertise, sound judgment, and the ability to work independently across a broad, compliance-sensitive workload.

WHO WE ARE

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

ROLE RESPONSIBILITIES

• Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
• Administer the workers' compensation process end-to-end, including claim intake, reporting, carrier coordination, return-to-work planning, and recordkeeping
• Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
• Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
• Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
• Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
• Provide day-to-day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
• Operate as the de facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately

ROLE QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive HR Generalist/HR Business Partner experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*

• 100% Company-Paid Dental Insurance and Vision Insurance*

• 100% Company-Paid $25,000 Life Insurance Policy*

• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7

• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*

• 401(k) Retirement Program - with Employer Match*

• Professional Development – ongoing education, wraparound support, and leadership coaching

• A Next-Level, Comprehensive Training and Orientation Week

• And a supportive team to work alongside!

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.