Referral Coordinator

Referral Coordinator

Humanitary Medical Center is looking for an experienced and friendly Bilingual (Spanish / English) Referral Coordinator that enjoys helping others, has a welcoming demeanor and can work in a fast-paced environment. We are actively interviewing, and our team is waiting for the right candidate!

Job Duties: The following duties are illustrative and not exhaustive.

• Responsible for scheduling consultations, diagnostic testing, and surgical procedures. Requests approval if needed.
• Enters referrals, authorization information, diagnostic and procedure codes in our data bank.
• Coordinates follow-up care of our patients with the referral physicians as approved by a Physician Associates physician.
• Forwards medical records to the referral provider in a timely manner and coordinates follow-up care of our patients.
• Serves as a subject expert to answer questions regarding insurance benefits, referral policies and procedures to our HMC staff and patients.
• Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
• Contacts patients with information regarding tests ordered by a provider as necessary.
• Orders and/or directs patients for outside tests.
• Assists supervisor as directed to maintain daily flow in the department.
• Obtains authorizations from a diversity of insurance companies depending on each patient’s insurance plan

This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.

Requirements:

• Must be bilingual – Fluent in Spanish and English
• Superior customer service skills
• A high level of professionalism

Benefits Offered:

• Paid company’s recognize holidays
• 401 (k) Plan
• PTO (Paid Time Off)
• Bereavement Leave
• Employee Assistance Program
• Family Leave
• Health Insurance
• Voluntary Life Insurance
• On-the-job training
• Opportunity of advancement
• Paid orientation and much more

Humanitary Medical Center Inc. complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Humanitary Medical Center Inc. is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.