Logistics Specialist

Description This position is located within the Logistics Department of 365 Retail Markets, and reports to the Senior Manager of Logistics Operations. Your primary role as a Logistics Specialist will be organizing all logistics surrounding incoming and outgoing shipments and maintain the warehouse per the warehousing procedures set forth by the Warehouse & Facilities Manager.? Responsibilities Manage relationships with both internal and external customers to achieve objectives set forth by the Warehouse Logistics Manager. Coordinate and monitor all inbound and outbound shipments. Retrieve and a ship product out of the inventory cage for Support and Fulfillment RMAs per current RMA process. Receive and distribute incoming RMAs to the appropriate Support or Fulfillment Representative. Retrieve and ship product from the inventory cage sold from the webstore or directly sold to the customer. When required, negotiate with other departments to achieve the goals of the Logistics Department and 365 Retail Markets. Identify and help resolve issues and conflicts within the project team. Ensure that orders arrive and are dispatched on time to appropriate destinations and in expected quantities. Maintain current processes within the Logistics Department and improve upon when necessary. Maintain organization of warehouse, along with light cleaning duties. Other duties as assigned by the Logistics Supervisor, Warehouse/Facilities Manager & the Director of Operations. Requirements Able to perform occasional medium to heavy lifting of 75 -125 lbs Able to work independently and efficiently to meet deadlines Up-to-date certifications on powered equipment, per OSHA requirements Self-motivated, detail-oriented and organized Experience in Shipping/Receiving Must be able to identify, assess and solve problems Strong work ethic and leadership ability Experience with SalesForce or similar CRM a plus Employment Details Employment Type: Full Time Department: Logistics Travel: None Location: Troy, MI (HQ) #J-18808-Ljbffr