Residential Support Staff - 2nd Shift, Full Benefits + 10 Paid Holidays (54701)

Adult Residential Support Professional – 2nd Shift

Lutheran Social Services of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professional to join our team at Fahrman Center. Fahrman Center is a 42-bed residential treatment facility providing substance use treatment and restorative justice services for adults in a supportive, recovery-focused environment.

As an Adult Residential Support Professional, you'll provide guidance, supervision, and compassionate support to residents while helping create a safe, structured environment that promotes recovery and personal growth.

This is a full-time, benefits-eligible 2nd shift position working evenings and some weekends.

Please Note: Due to contractual requirements with the Federal Bureau of Prisons, Fahrman Center must have one male and one female staff member on duty at all times. The current opening requires a male staff member who is able to conduct observed urine analyses (UAs) for male residents.

Essential Duties & Responsibilities

This list is not intended to be all-inclusive and may be expanded as business needs require.

• Provide supervision, support, and positive role modeling to residents.
• Build positive relationships while maintaining professional boundaries.
• Observe, document, and report resident behaviors, progress, and daily activities.
• Support residents in achieving their individualized treatment goals.
• Respond appropriately to emergencies and crisis situations.
• Monitor and/or administer medications in accordance with program policies.
• Assist with meal preparation, grocery shopping, housekeeping, and other daily living activities.
• Transport residents to appointments, meetings, and other approved activities.
• Collect urine specimens for urinalysis and administer breathalyzer tests as required.
• Facilitate educational and life skills groups within program guidelines.
• Maintain confidentiality while communicating professionally with residents, coworkers, and community partners.
• Attend required meetings and trainings.
• Perform other duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Paid Time Off and 10 Paid Holidays
• 403(b) Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement
• Annual Merit Increases
• Employee Recognition and Service Awards
• Public Service Loan Forgiveness (PSLF) eligibility

Qualifications

Required

• High school diploma or GED.
• Valid driver's license with a satisfactory driving record and reliable transportation.
• Ability to pass required background, caregiver, and medical clearances.
• Strong communication, problem-solving, and teamwork skills.
• Ability to maintain professional boundaries while working with residents.

Preferred

• Experience working in substance use treatment, behavioral health, mental health, human services, or a related field.
• College coursework in Social Work, Psychology, Human Services, or a related field.
• DHS 83 training (Fire Safety, First Aid, Standard Precautions, Medication Administration), or the ability to complete required training after hire.

Work Environment

This position is based in a residential treatment setting and requires frequent standing, walking, bending, kneeling, and using stairs. Employees may also assist with outdoor activities, including resident supervision and seasonal property maintenance. Local travel may be required to transport residents and support program operations.

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer committed to creating an inclusive workplace where everyone is valued and respected.

LSS is an Equal Opportunity Employer (EOE)