Director, VoC & Insights - Global Customer Analytics Leader

Global Payments Inc

Global Payments is seeking a Director of Voice of Customer to lead the enterprise VoC strategy and transform customer, operational, and market data into actionable insights that drive customer-centric growth. You will own listening programs, analytics capabilities, and reporting standards while partnering across Product, Operations, and others to foster data-driven decision making. You will guide Qualtrics usage, develop global frameworks, and build a high-performing insights team to scale #J-18808-Ljbffr

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Vacancy posted 3 days ago

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