Truck Service Technical Trainer

Entity: Customers & Products

Job Family Group:

HR Group

Job Description:

Under the direction of the Truck Service training team lead - is responsible for delivering technician training programs. Develop and analyze short and long term strategy to ensure training programs are up to date with tractor and trailer technology. 

Duties And Responsibilities

• Develop systematic training courses to build and maintain heavy-duty truck technical skills of shop technicians.

• Facilitate diesel technician technical training classes in medium to heavy-duty trucks.

• Perform pre- and post-training knowledge assessments.

• Provide on-site training support to low skill level locations.

• Maintain active industry network expertise and share best practice knowledge with business strategic planners.

• Develop training partnerships with truck industry colleagues, offering state-of-the-art training resources to technician training programs.

• Technical advisor to the Truck Service Department for tools, equipment, repair parts, repair services and warranty claims.

Job Specifications

Knowledge and Abilities:

• Ability to deal tactfully and courteously with field and home office employees.

• Ability to demonstrate strong written and verbal communication.

• Ability to create training materials using Microsoft writing and presentation software.

• Ability to facilitate training in a classroom environment.

• Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties.

• Ability to work without continuous direct supervision.

• Ability to network with industry contacts.

• Ability to demonstrate outstanding customer service

• Ability to complete tasks by the assigned deadline.

• Ability to operate equipment to include, copiers, telephone equipment and cell phones.

• Ability to facilitate on-line meetings and webinars.

• Ability to simultaneously administer multiple safety programs, initiatives, and responsibilities.

• Strong administrative and math skills to support monthly reporting and program administration.

• Some light travel will be required.

• Computer literacy in basic applications (i.e. word processing, database, excel, power point, presentation software) is required.

Qualifications

Minimum Education, Training, and Experience Requirements

Bachelor’s degree in Mechanical Technology or Education preferred. ASE certifications required. Five to seven years’ experience in medium to heavy-duty truck repair.

Physical Requirements

Must be able to:

Requires extensive sitting, viewing and using computer equipment, keyboarding, listening and speaking with telephone equipment, walking and occasionally lifting 10 to 40 lbs. field travel required via automobile and/or airplane. While not traveling, position has no exposure to adverse working conditions.

Considering Joining bp?

At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more!

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Collaboration, Communication, Continuous Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.