Planner/Scheduler

Job Description

Job Description

Description:

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.

As a testament to our people and performance, Berger Moving & Storage was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.

At Berger Moving & Storage, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”.

Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger Moving & Storage has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.

At Berger Moving & Storage, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger’s Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interaction, and strive to be open, honest and fair will be at the top of our list.

We are seeking a Planner/Scheduler to join our team in San Leandro! Our Planner/ Customer Service is responsible for efficiently routing home deliveries, scheduling daily jobs and assigning crews to each job as well as communicating with customer service to assure each customer is handled with care. This individual will also be working closely with the accounts to assure complete customer service. They will also manage a team of drivers, making sure all operating procedures are being followed and drivers are in compliance with DOT standards. They also keep track of all shipping and receiving.

Responsibilities for our Planner/ Customer Service include but are not limited to:

• Assign, plan and dispatch drivers/contractors ;
• Develop partnerships to secure hauling opportunities;
• Manage daily pick up and delivery schedules based on customer needs;
• Oversee contractor performance to ensure customer satisfaction and on time delivery;
• Update shipment tracking and maintain timely data integrity;
• Manage contractor profitability;
• Other duties assigned by management

The successful candidate for this position will share the following knowledge, skills and abilities:

• High School Diploma or Equivalent (required);
• Minimum of 1 year Dispatching or Warehouse Supervisory experience (required);
• Ability to work well with a team, manage multiple tasks and meet tight deadlines in a fast paced, constantly changing, high demand work environment;
• Strong problem solving and project management skills;
• Self starter motivated by daily challenges;
• Excellent organizational skills;
• Strong geographical knowledge

Along with the opportunity to be an agent of change and make your own mark at a great company with a unique culture, we can we offer you:

• Competitive Pay;
• Paid Time Off (begin accruing your very first day of employment!);
• Medical, Dental & Vision Benefits;
• 401K;
• Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.

Requirements: