Senior Customer Success Strategy & Operations Lead
Appian
Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located in Arlington, VA, the position requires active in-office collaboration, ideally suited for dynamic team players looking to impact enterprise-level customer experiences. #J-18808-Ljbffr Appian
- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...SeniorWork at office
- ...Job Description JRAD is seeking a Senior Operations Strategy & Policy Analyst to provide strategic... ...Civil Engineer Operations (AF/A4CF). The successful candidate will support enterprise-... ...improvements and solutions. Experience leading cross-functional teams, coordinating...SeniorFull timeContract workWork at officeFlexible hours
- American Institutes for Research (AIR) is seeking a Senior Workplace Manager to lead operations, real estate alignment, and project delivery for AIR’s Arlington portfolio. You will integrate daily workplace operations with portfolio priorities, vendor oversight, budgets...SeniorWork at office
$229.7k - $262.1k
Capital One is seeking a Head of Servicing to lead their customer support strategy in McLean, VA. This pivotal role requires extensive experience in customer success and operational leadership, driving strategic improvements and enhancing customer experiences. The ideal...Suggested- Appian Corporation in McLean, VA, seeks an experienced Customer Success Strategy and Operations professional to join their team. This role involves leading customer satisfaction programs and initiatives that enhance enterprise customer experiences with Appian. The ideal...Senior
$229.7k - $262.1k
...Director, Head of Servicing Strategy & Operations, Capital One Travel... ...rigorous Head of Servicing to lead our customer support ecosystem into its... ...of growth. In this pivotal senior leadership role, you will... ...level experience in Customer Success, Business Process...SeniorFull timePart timeLocal areaShift work$135.2k - $219.5k
...enthusiasts. Our customers are our compass,... ...builds decisions, strategy, and innovation across... ..., product, operations, and executive communications... ...& Operations Lead to help the... ...comfortable working with senior executives,... ...create Turn successful examples into clear...Immediate startRemote workVisa sponsorship- ...in Alexandria, VA seeks a Sr. Military Operations Analyst to provide onsite support on complex... ...and delivering high-impact results. The successful candidate will direct red-teaming,... ...run wargames, develop CONOPS, and produce senior-level decision support for top government...Senior
$120k - $160k
...Technologies is seeking a highly experienced Program Manager – Customer Success Operations Senior to lead enterprise-wide customer success, stakeholder... ...Customer Success Operations Plans that define task execution strategies, operational objectives, performance measures, and...SeniorTemporary workWork at officeLocal area- Cape Fox Facilities Services (CFFS) is seeking a Senior Medical Operations Advisor to advance a tailored Health & Wellness Program for the US... ...Secret with SCI. The position involves senior-level medical strategy, governance participation, and coordinating with DHA,...Senior
- Capital One is seeking a Principal Associate in eHR Strategic Operations in McLean, VA. You will drive strategy and execute high-priority projects, partnering with product, technology, and HR leaders to deliver enterprise HR value. You will craft executive governance, support...
- Cloudera is seeking a Manager, Applied AI Strategy and Operations to lead global commercial and operational initiatives accelerating Private AI growth. In this role, you will drive governance, analytics, and executive storytelling for strategic accounts. Based in a high...
- ...WAVE, training IT infrastructure). Lead the advancement of operational training excellence across more than... ...at GDIT. Here, you’ll enable the success of the most critical government missions... ...solutions, and implementing strategies that deliver tangible results. Leverage...SeniorImmediate start
$115.6k - $160k
...delivery sector to raise the bar on customer experience? Would you like to... ...and pricing control strategy of Amazon's Middle Mile Maintenance... ...and communicating results to senior leadershipPreferred... ...degree, or MBA in business, operations, human resources, adult education...SeniorApprenticeshipFlexible hours- ...Dog is hiring a Business Operations & Marketing Strategy Lead for our client, a global... ...programs. You'll partner with senior leaders to improve... ...web, email, paid media, and customer journey experiences. This... ...authority. ~ Demonstrated success improving operational processes...Contract workLocal areaImmediate startRemote workShift work
- ...Association in McLean, VA is seeking a Sr. Director, Head of Servicing Strategy & Operations for Capital One Travel. This pivotal role shapes the customer support ecosystem to ensure growth and operational success while integrating technology and data for enhanced customer...
$186k - $256k
...builders and owners who operate with speed and urgency... ...'s talk. The Revenue Strategy and Operations Team... ...growing Sales, Presales, Customer Success, Technical Account... ...customer lifecycle. The Senior Manager, xDR Sales... ...team members. You will lead regional and global planning...SeniorLocal areaWorldwideFlexible hours$250k - $260k
...place for you! The Senior Customer Business Executive -... ...product understanding. The successful candidate will work... ...long-term account strategies that align WalkMe capabilities... ...stakeholders. Lead Executive Business... ...Strong capability to operate at both executive and...SeniorWork experience placementImmediate startRemote work$200.7k - $229.1k
...Overview Senior Business Manager, Future of Retail Bank Servicing Strategy As a Senior Business Manager... ...Capital One’s 2035 customer servicing vision and... ...ensuring investments are successfully executed to deliver... ...leaders (VP+) across Operations, Product, Tech, and...SeniorFull timeTemporary workPart timeBank staffLocal areaImmediate startShift work- .... Our solutions and operational services are helping... .... With gigawatts of successful implementations across... ...com.Job Description:Senior Manager, Customer InsightsRole... ...roadmaps, go-to-market strategies, and commercial operations... ...(VoC) Program: Lead the end-to-end administration...SeniorFull timeWork at officeVisa sponsorshipWork visa
$145k - $165k
...siteAbout the PositionThe Senior Manager, Field... ..., and partner success. This role reports... ...creativity, collaboration, operational excellence, and... ...DevelopmentOwn strategy and execution for... ..., partners, and customer segments.Deliver integrated... ...experience leading and developing...SeniorFull timeWork at officeRemote work- Concord Hospitality Enterprises is seeking a Customer Success/Management professional in Arlington, VA to manage pre-event, event, and post... ...learn hotel revenue systems and apply pricing and planning strategies to maximize occupancy and profitability, while attending...Senior
$168.5k - $171k
...driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits... ...& Revenue Optimization Lead the development of data-... ...attendance, and lifetime customer value. Advanced Analytics... ...revenue opportunities and operational efficiencies. Identify...SeniorTemporary workFlexible hours- ...Process Manager to drive efficiency through hands-on project management, data analysis, and executive communication. You will influence senior leaders to fund and launch complex improvements and coordinate cross‑functional teams across quarterly reviews and budgeting cycles...
- Freddie Mac is seeking a Project Management Senior to join the Risk Strategy Execution team within the Single-Family Credit Risk Management Division... ...with executive leadership to ensure controlled, successful project delivery in a dynamic environment. #J-18808-Ljbffr...Senior
$83k - $166k
...Support /Full Time On-Site /On-siteHR Operations Support Lead (HROSL) - Senior Work Location: Washington, DC... ...client. Skills and attributes for success: Provide HR leadership, oversee compliance... ...world-class personnel to deliver customized solutions that fit our client’s...SeniorFull time- ...Technologies, Inc. is seeking a Project Manager to support FDA health advisory initiatives in the McLean, VA area. The role focuses on leading high-impact, cross-functional projects with executive exposure and accountability for delivery quality. You will manage multiple...Senior
- Zone 5 Technologies in the United States is seeking a Senior Director of Business Development to lead and unify the company’s BD function across... ...performing BD organization with executive-level influence on strategy, pricing, and resource allocation. Reporting to the CSO...Senior
- ...oversee a wide range of impactful projects within the Bank Operations Command Center. This role involves leading projects, mentoring junior project managers, and working closely with stakeholders to ensure successful delivery. The ideal candidate will have over 5 years of...Senior
$200k
...OregonCustomer Office - Customer Success /Full-Time /... ...digital assets, drive operational efficiency, and reduce... ...empower the world’s leading brands, Fortune 500 companies... ..., please visit .The Senior Customer Success... ...and corporate identity strategies.Partner Alignment: Communicate...SeniorFull timeWork at officeRemote work
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