Plumbing Dispatcher

Dispatcher Position

We are looking for an experienced dispatcher to help manage a team of our plumbers in the field and provide a great experience when calling our company. If you are looking for a position at a fast-paced growing company with plenty of opportunity for future growth then this is the job for you!

Duties/Responsibilities:

• Schedule our technicians for jobs.
• Contact our customers to let them know technician is on the way.
• Evaluate customer calls and assign the best technician to each service appointment.
• Relay accurate information to technicians, ensuing proficient, quality customer experiences.
• Manage the whereabouts and needs of every technician in the field.
• Maintain and review billing and operation records; monitors daily logs.

Hours: 9:30am -6pm and 11:30am -6pm Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multi-task.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Engaging personality that blends well with a fast-paced, goal-driven environment.
• Highly motivated, flexible and great attitude.

We would love to hear from you. Please text or email your resume/information to take the next step. Thanks, Ashlea