Product Manager - Payments

Product Manager - Payments

West Creek 2 (12072), United States of America, Richmond, Virginia

Paying a card or an auto finance bill is one of the most fundamental yet critical interactions we have with our customers. Given the impact of payment decisions on a customer's financial health - and the emotions inherently tied to this behavior - there is a ripe opportunity to enhance our underlying technology for the sake of radically improving our customer experience across the Enterprise

As a Product Manager on the Inbound Payments team, you will be accountable for creating and delivering upon a strategic agenda for a core Payments' product that drives meaningful progress for our customers and our business. In this capacity, you will set a product vision, establish key performance indicators, develop a technology roadmap, and work with cross-functional teams (design, analytics, technology, operations, risk, etc.) to deliver well-managed and sustainable features that bring that vision to life.

Specific responsibilities include, but are not limited to:

• Communicates the Payments Roadmap and Vision to the technology team
• Acts as the voice of the business and customer for the team
• Incorporates design thinking and analytics to inform product design
• Ensures a healthy backlog by regularly grooming intent with the team
• Prioritizes the Product Backlog to maximize on business and customer outcomes
• Defines acceptance criteria for work and accepts user stories
• Supports team with escalation and resolution of impediments

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 3 years of experience in digital product management

Preferred Qualifications:

• MBA or Master's degree
• 3+ years of experience translating business strategy and analysis into consumer facing digital products
• 3+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).