Fashion Advisor, Watches & Fine Jewelry

Summary Provide exceptional client service and drive sales of watches and fine jewelry through personalized, end-to-end client experiences in a luxury boutique. Convert walk-in traffic to clients, cultivate long-term relationships through thoughtful outreach and follow-up, and support the boutique team to achieve revenue and retention goals. Responsibilities Deliver prompt, professional, warm, and courteous service to clients and convert walk-ins to clients and brand ambassadors. Build and maintain genuine client relationships through consistent outreach, follow-up, and personalized service. Demonstrate product expertise in watches and fine jewelry to inspire purchase and drive business revenue. Manage intake of repairs and alterations and maintain consistent follow-up with clients regarding repair status. Collaborate with boutique leadership and the sales team to meet sales targets and uphold brand standards; support in-store events as needed. Maintain a full-time in-store presence, including availability for late nights, weekends, and some holidays. Requirements Minimum 3 years of related experience; watches and jewelry knowledge preferred. Excellent communication skills; foreign language skills preferred. Ability to lift up to 15 lbs and perform physical tasks as needed. Flexible schedule with availability for late nights, weekends, and some holidays. Service-minded, team-oriented, and passionate about luxury products and client experience. #J-18808-Ljbffr brobstongroup.com - Jobboard