Food Safety & Quality Specialist

Food Safety & Quality Specialist

Location: Madison, WI Region (Territory Supported: Iowa, Illinois, Nebraska, Missouri & Southern Wisconsin) Job Type: Full-Time, Remote with travel Compensation: Base salary plus commissions with potential earnings of $100,000+ Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, company-issued vehicle, and much more!

About Us: Since 1947, Nelson-Jameson has been a trusted supply chain partner to the nation's top dairy and food manufacturers. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growthfor our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we'd love to have you join us!

Job Summary: While most industrial suppliers simply deliver products, Nelson-Jameson delivers solutions. Through our comprehensive product offering and expertly curated food safety programs, we provide customers with the tools they need to produce safe, quality food.

Key Responsibilities:

• Provide Technical Support: Serve as a technical resource for customers and Strategic Account Managers regarding food safety, sanitation, and quality assurance.
• Collaborate with Sales: Work closely with Strategic Account Managers to understand customer needs, develop tailored solutions, and promote product sales in assigned categories.
• Drive Sales & Growth: Promote products to new, casual, and core accounts, aiming to maximize sales and gross margin.
• Customer Service Excellence: Ensure high levels of customer satisfaction by providing timely, effective, and consistent technical support.
• Identify Opportunities: Continuously seek opportunities to expand product offerings and solutions to customers, contributing to overall account growth.
• Training & Education: Stay current on product knowledge and provide ongoing education and training for customers and internal teams to ensure optimal use of products and services.
• Collaborate Across Teams: Partner with Sales, Product Management, and Marketing to enhance customer experience, promote products, and achieve business goals.

Why Nelson-Jameson? At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family-owned company that values innovation, collaboration, and hard work. You'll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.

As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you'll become part of a hard-working team that takes pride in providing safe, high-quality food to communities around the world.

With Nelson-Jameson, you'll receive:

• Comprehensive Health Benefits with your choice of benefits to match your unique needs
• 401(k) with company match
• Competitive Compensation: Base salary plus commissions with potential earnings of $100,000+
• Established sales territory
• Paid time off at time of hire
• Annual allowance for company-branded clothing
• Annual Wellness Stipend & other wellness programs
• Company-provided vehicle, cell phone, credit card, and remote work set-up
• Autonomy & freedom to manage your own schedule
• And much more!

Qualifications & Skills:

• Required:
  • Education: Bachelor's Degree in Food Science, Food Technology, Microbiology, Chemistry, Biochemistry, or equivalent experience.
  • Experience: Minimum 3 years of experience in Quality Assurance, Quality Control, food safety, or a related technical field.
  • Travel: Ability to travel up to 75% of the time for customer visits, supplier meetings, internal collaboration, and industry events, primarily regionally across assigned territory but also to other regions of the U.S. Must possess a valid driver's license, maintain an acceptable driving record, and hold all required documentation for domestic air travel.
• Preferred:
  • Spanish-English Bilingual ability is highly desired.
  • Industry Experience: 5+ years in a combination of Quality Assurance (QA), Quality Control (QC), sales, dairy safety practices, cheese cultures, enzymes, sanitation protocols, or related experience.
  • Sales Experience: Previous experience in technical sales or business development within a relevant industry is highly desirable.
  • Distributor or manufacturer experience selling to industrial food or other sanitary manufacturing facilities.
  • Proficient in ERP, CRM, and Google Suite tools.
  • Additional certifications or courses related to Food Safety, Quality Assurance, or HACCP (Hazard Analysis and Critical Control Points) are highly beneficial

How to Apply: If you're ready to apply your food safety expertise beyond the plant floor to help protect the food supply through practical, customer-focused solutions, apply today on our career site!

Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.